A servant often sins from ignorance, therefore time spent in teaching her is not wasted. She should be supplied with such utensils as facilitate work, and one very good house-keeper declares that the virtue of a waitress depends upon an infinity of crash. And there is no doubt that a large supply of towels is a constant suggestion of cleanliness that is a great moral support to a waitress.
In these days, when parlors are filled with bric- -brac, a parlor- maid has no time to do laundry-work, except such part of it as may pertain to her personally. The best of all arrangements is to hire a laundress, who will do all the washing of the house. Even in a very economical household this has been found to be the best plan, otherwise there is always an unexplained delay when the bell rings. The appearance at the door of a dishevelled maid, with arms covered with soapsuds, is not ornamental. If a cook can be found who will also undertake to do the washing and ironing, it is a better and more satisfactory arrangement. But in our growing prosperity this functionary has assumed new and extraordinary importance, and will do nothing but cook.
A young house-keeper beginning her life in a great city finds herself frequently confronted with the necessity of having four servants—a cook, a laundress, a waiter or parlor-maid (sometimes both), and a chamber-maid. None of these excellent auxiliaries is willing to do the other's work: they generally quarrel. So the first experience of house-keeping is not agreeable. But it is possible to find two servants who, if properly trained, will do all the service of a small family, and do it well.
The mistress must carefully define the work of each, or else hire them with the understanding that neither shall ever say, "This is not my work." It is sometimes quite impossible to define what is the exact duty of each servant. Our house-keeping in this country is so chaotic, and our frequent changes of house and fortune cause it to partake so much of the nature of a provisional government, that every woman must be a Louis Napoleon, and ready for a coup d'tat at any moment.
The one thing which every lady must firmly demand from her servants is respect. The harassed and troubled American woman who has to cope with the worst servants in the world—the ill-trained, incapable, and vicious peasantry of Europe, who come here to be "as good as anybody," and who see that it is easily possible to make a living in America whether they are respectful or not—that woman has a very arduous task to perform.
But she must gain at least outward respect by insisting upon having it, and by showing her servants that she regards it as even a greater desideratum than the efficient discharge of duties. The mistress must not lose her temper. She must be calm, imperturbable, and dignified, always. If she gives an order, she must insist, at whatever personal cost, that it shall be obeyed. Pertinacity and inflexibility on this point are well bestowed.
Where there are children, the nurse is, of course, a most important part of the household, and often gives more trouble than any of the other servants, for she is usually an elderly person, impatient of control, and "set in her ways." The mistress must make her obey at once. Nurses are only human, and can be made to conform to the rules by which humanity is governed.
Ladies have adopted for their nurses the French style of dress—dark stuff gowns, white aprons, and caps. French nurses are, indeed, very much the fashion, as it is deemed all-important that children should learn to speak French as soon as they can articulate. But it is so difficult to find a French nurse who will speak the truth that many mothers have renounced the accomplished Gaul and hired the Anglo- Saxon, who is often not more veracious.
No doubt there was better service when servants were fewer, and when the mistress looked well after the ways of her household, and performed certain domestic duties herself. In those early days it was she who made the best pastry and sweetmeats. It was she who wrought at the quilting-frame and netted the best bed-curtains. It was she who darned the table-cloth, with a neatness and exactness that made the very imperfection a beauty. It was she who made the currant wine and the blackberry cordial. She knew all the secrets of clear starching, and taught the ignorant how to do their work through her educated intelligence. She had, however, native Americans to teach, and not Irish, Germans, or Swedes. Now, few native-born Americans will become servants, and the difficulties of the mistress are thereby increased.
A servant cannot be too carefully taught her duty to visitors. Having first ascertained whether her mistress is at home or not, in order to save a lady the trouble of alighting from her carriage, she should answer the ring of the door-bell without loss of time. She should treat all callers with respect and civility, but at the same time she should be able to discriminate between friend and foe, and not unwarily admit those innumerable cheats, frauds, and beggars who, in a respectable garb, force an entrance to one's house for the purpose of theft, or perhaps to sell a cement for broken crockery, or the last thing in hair-dye.