b) Consultation of a selection of multimedia CD-ROMs composed of intertwined audio, textual, photographic and video segments (e.g. Encarta 97, dictionaries and encyclopedias, l'État du monde, Élysée 2, Nuklear);

Viewing of multistandard videocassettes and DVDs (digital versatile disks) of documentaries and films on topics of international relevance (e.g. humanitarian affairs, Nelson Mandela, Gandhi);

Usage of computerized working tools for text-processing (WordPerfect) and electronic mail (e-mail, cc:mail); and

Access to the Internet, particularly the UNOG homepages in English and French, the homepages of Permanent Missions and other international organizations, and a selection of links provided by the managers of the UNOG Cyberspace.

A second cyberspace with six computers opened in April 1998 on the second floor of the library, with the same facilities and a fantastic view on the Lake of Geneva and the surrounding Alps.

The Organisation of Economic Co-operation and Development (OECD), an international organization based in Paris, has been quick to put the Internet at its staff's disposal, and to create on extensive Intranet. Peter Raggett, Deputy-Head of the OECD Main Library, made the following comments in his e-mail of June 18, 1998:

"The Internet has provided researchers with a vast database of information. The problem for them is to find what they are seeking. Never has the 'information overload' been so obvious as when one tries to find information on a topic by searching the Internet. Information managers have a large role to play in searching and arranging the information on the Internet.

When one uses a search engine like Lycos or AltaVista or a directory like Yahoo!, it soon becomes clear that it can be very difficult to find valuable sites on a given topic. These search mechanisms work well if one is searching for something very precise, such as information on a person who has an unusual name, but they produce a confusing number of references if one is searching for a topic which can be quite broad. Try and search the Web for Russia AND transport to find statistics on the use of trains, planes and buses in Russia. The first references you will find are freight-forwarding firms who have business connections with Russia.

At the OECD Library we have collected together several hundred World Wide Web sites and have put links to them on the OECD Intranet. They are sorted by subject and each site has a short annotation giving some information about it. The researcher can then see if it is possible that the site contains the desired information. This is adding value to the site references and in this way the Central Library has built up a virtual reference desk on the OECD network. As well as the annotated links, this virtual reference desk contains pages of references to articles, monographs and websites relevant to several projects currently being researched at the OECD, network access to CD-ROMs, and a monthly list of new acquisitions. The Library catalogue will soon be available for searching on the Intranet.

The reference staff at the OECD Library uses the Internet for a good deal of their work. Often an academic working paper will be on the Web and will be available for full-text downloading. We are currently investigating supplementing our subscriptions to certain of our periodicals with access to the electronic versions on the Internet.