In addition to "web extending" books, we are now web-extending our multimedia
(CD-ROM) products — to update and enrich them.

= What do you think of the debate about copyright on the Web? What practical solutions do you have?

The secret, I think, is to create information packages that cannot be economically stolen. In other words, the product being sold needs to have more value than a copy. For example, it's currently easier and cheaper for someone to buy one of our books than to photocopy a book — in its entirety. So we try to design our books in a way that makes all the pages valuable, and not just a few pages.

We would like to sell our books online — in PDF format — but have not investigated ways to keep buyers from re-distributing the files. Maybe this is possible through encryption. But we don't know how to do it.

= What is your best experience with the Internet?

Meeting experts and authors who have contributed to our publishing ventures.

= And your worst experience?

Being insulted by a stranger — someone who assumed that I was bad without knowing anything about me.

*Interview of October 10, 2000

= What has happened since our last interview?