There is a right and wrong use of these terms; for example, one says to one’s servants, or to one’s children, “I expect some ladies to visit me to-morrow,” while later, referring to them in conversation with a friend, one may say, “they are women of exquisite culture.” A matron may speak of young ladies as “girls,” but if she be not intimate, “young ladies,” is more usual, or she may address them collectively as “young women.”
Misuse of the Term “Lady.”
The term “lady” has been more abused than that of “gentleman.” The words “fore-lady,” “sales-lady,” “wash-lady,” have rendered it ludicrous when one thinks of contrasting it with the terms, happily never used, of “fore-gentleman,” “sales-gentleman,” etc.
Formal consideration asks “if the ladies are at home,” and refined custom requires it. But to express the graces and endowments of a woman, it is her womanliness that is emphasized. “She is a gracious, sweet-tempered, kindly woman.” The same distinction applies to the use of the term “gentleman,” or “man.”
Says one writer, giving some examples of the use of these words: “A polite host would say, ‘The men are looking for some ladies who would enjoy a game of tennis,’ or, ‘I can promise the young ladies a pleasant time, for there will be a great many dancing men present.’ One gentleman says to another, in expressing his admiration, ‘Miss Blank is my ideal of a lovely and lovable woman’ (he does not say ‘lady’), but in the same breath he may add, ‘Let us join the ladies (not ‘women’) on the balcony.’”
One should always say “she is such a sweet old lady,” rather than “she is such a sweet old woman.”
Much might be said in this regard, but after all, exact discrimination of the proper term at the proper time must be left somewhat to the personal judgment of each man and woman.
The leading business and professional men owe their success, in great measure, to their graciousness in business manners. It is well, from many points of view, to form the habit of treating all, rich and poor, men and women, with uniform courtesy. The pleasant business man draws the largest custom. The polite professional man secures the best clientage.
Pay bills and drafts promptly, or else explain satisfactorily to your creditor when you will be able to meet the obligation. If your word has always been as good as your bond, in nine cases out of ten he will grant the extension of time desired.
Keep appointments to the moment. If unable to do so, send a messenger to explain. Finish your business promptly and then leave. Time is money. Never misrepresent goods, nor allow others in your employ so to do.