If you give someone a hammer, every problem looks like a nail. If you give someone an alphabet, every problem becomes one of literacy and education-this would probably be a good paraphrase, applicable to the discussions on education in our day. It should not follow, however, that with the World Wide Web, education is only a matter of on-line postings of classes and the accidental matching of educational needs to network availabilities. In our world of change and discontinuity, the end of literacy, along with the end of education based on literacy, is not a symptom, but a necessary development, beyond on-line studies. This conclusion, which may appear to be a criticism of the digital dissemination of knowledge, might seem hasty at this point in the text. The arguments to follow will justify the conclusion.

"Know the best"

Resulting from our self-constitution in a world obsessed with efficiency and satisfaction, the insatiable effort to exhaust the new-only to replace it with the newer- puts education in a perspective different from that opened by literacy. Education driven by literacy seems to be condemned to a sui generis catch-up condition, or "damned if you do, damned if you don't." In the last 30 years, education has prepared students for a future different from the one education used to shape in a reactive mode. Under the enormous pressure of expectations (social, political, economic, moral) it simply cannot fulfill, unless it changes as the structure of the pragmatic framework changed, the institution of education has lost its credibility. Classes, laboratories, manuals, any of the educational methods advanced, not to mention the living inventory of teachers, account for contents and ways of thinking only marginally (if at all) linked to the change from a dominant literacy to numerous literacies. IBM, fighting to redefine itself, stated bluntly in one of its educational campaigns, "Since 1900, every institution has kept up with change, except one: Education."

More money than ever, more ideals and sweat have been invested in the process of educating the young, but little has changed either the general perception of education or the perception of those educated. The most recent laboratory of the high school or university is already outdated when the last piece of equipment is ordered. The competence of even the best teachers becomes questionable just as their students start their first journey in practical life. The harder our schools and colleges try to keep pace with change, the more obvious it becomes that this is a wrong direction to pursue, or that something in the nature of our educational system makes the goal unreachable-or both of these alternatives. Some people believe that the failure is due to the bureaucracy of education. Much can be said in support of this opinion. The National Institute for Literacy is an example of how a problem can become a public institution. Other people believe that the failure is due to the inability of educators to develop a good theory of education, based on how people learn and what the best way to teach is. Misunderstanding the implications of education and setting false priorities are also frequently invoked. Misunderstanding too often resulted in expensive government projects of no practical consequence.

Other explanations are also given for the failure of education-liberalism, excessive democracy in education, rejection of tradition, teaching and learning geared to tests, the breakdown of the family. (Listing them here should not be misconstrued as an endorsement.) It seems that every critic of today's education has his or her own explanation of what each thinks is wrong. Some of these explanations go well back, almost to the time when writing was established: education affects originality, dampens spontaneity, and infringes upon creativity. Education negates naturalness during the most critical period of development, when the minds of young people, the object of education, are most impressionable.

Other arguments are more contemporary: If the right texts (whatever right means) were to be taught, using the best methods to put them in a light that makes them attractive, education would not lose out to entertainment. Some groups advocate the digest approach for texts, sometimes presented in the form of comic strips or Internet-like messages of seven sentences per paragraph, each sentence containing no more than seven words. These explanations assume the permanence of literacy. They concentrate on strategies, from infantile to outlandish, to maintain literacy's role, never questioning it, never even questioning whether the conditions that made it necessary might have changed to the degree that a new structure is already in place. Educators like to think that their program is defined through Matthew Arnold's prescription, "Know the best that is known and thought in the world," an axiom of tradition-driven self- understanding. This attitude is irrelevant in a context in which best is an identifier of wares, not of dynamic knowledge. Some educators would follow Jacques Barzun's recommendation: "serious reading, serious teaching of reading, and inculcation of a love for reading are the proper goal of education." Ideal vs. real

Schools at all levels of education purport to give students a traditional education and promise to deliver the solid education of yesteryear. Contrast this claim to reality: Under the pressure of the market in which they operate, schools maintain that they prepare students for the new pragmatic context. Some schools integrate practical disciplines and include training components. Courses in computer use come immediately to mind. Some schools go so far as to sign contracts guaranteeing the appropriateness of the education they provide. In the tradition of the service industry, they promise to take back pupils unable to meet the standardized criteria. Every spring, a reality check is made. In 1996, a poll of 500 graduating seniors revealed that only 7% succeeded in answering at least 15 of 20 questions asked. Five of these were on math, the rest on history and literature-all traditional subject matter.

Experts called to comment on the results of this poll-E.D. Hirsch, author of Cultural Literacy and active in having his educational ideas implemented; Diane Ravitch, former Assistant Secretary of Education; and Stephen Balch, president of the National Association of Scholars, constitute themselves in the pragmatic framework of literacy-based education. They declare, and appropriately so, that educational standards are declining, that education is failing to produce the type of citizen a democracy needs. As reputable as they undoubtedly are, these scholars, and many of those in charge of education, do not seem to realize what changes have been taking place in the real world. They live in the richest and probably most dynamic country in the world, with one of the lowest unemployment rates, and the highest rate of new business creation, but fail to associate education with this dynamism. If education is failing, then something positive must be replacing it.

In modern jargon, one can say that until education is re-engineered (or should I say rethought?), it has no chance of catching up with reality. In its current condition of compromise, education will only continue to muddle along, upsetting both its constituencies: those captive to an education based on the literacy model, and those who recognize new structural requirements.

The reality is that the universality implicit in the literacy model of education, reflected in the corpus of democratic principles guaranteeing equality and access, is probably no longer defensible in its original form. Education should rather elaborate on notions that better reflect differences among people, their background, ethnicity, and their individual capabilities. Instead of trying to standardize, education should stimulate differences in order to derive the most benefit from them. Education should stimulate complementary avenues to excellence, instead of equal access to mediocrity. Some people may be uneducatable. They might have characteristics impossible to reduce to the common denominator that literacy-based education implies. These students might require alternative education paths in order to optimally become what their abilities allow them to be, and what practical experience will validate as relevant and desired, no matter how different.