The Bias of Human Nature.
Now, of course there are few men who will entirely divest themselves of their own sentiments in favour of those of others, or who will confess that they were wrong, especially if the matter be conducted in an acrimonious discussion in which the negotiator meets all arguments freely by contradiction. But none the less the astute diplomatist will know how to exploit human nature in such a manner as to cause even the most stiff-necked opponents gradually to relax their hold upon certain opinions; and this may be most easily attained by abandoning the approach which caused the original dispute, and taking up the matter from another aspect. Thus by flattery of his amour-propre, or by some other device which may put him in a good humour, the competitor in a negotiation may be brought to consider the matter in a new light, and to accept at the end of the negotiation that which he repudiated with violence at its commencement. And, however unreasonable the majority of mankind is, it will always be observed that men retain so much respect for reason that they will always hope to be judged by the other man as acting upon reasonable grounds. The negotiator will know how to exploit this subtle form of intellectual pride. And especially where there is more than one party to the negotiation the astute diplomatist will be able to exploit the foibles of each of the other two parties, and yet to flatter each in turn for his reasonable and statesmanlike attitude.
Ce n’est que le premier pas qui coûte.
Above all, at the commencement of a negotiation, as I have said, it is necessary in any long and complicated business to present the matter in hand in its easiest and most advantageous light, and so to speak to insinuate all parties into it so that they may be well launched upon the whole enterprise before they are aware of its magnitude. For this purpose the negotiator must appear as an agreeable, enlightened, and far-seeing person; he must beware of trying to pass himself off too conspicuously as a crafty or adroit manipulator. The essence of skill lies in concealing it, and the negotiator must ever strive to leave an impression upon his fellow diplomatists of his sincerity and good faith. And he should beware of attempting to force a decision, or to ride roughshod over difficulties that are raised, for if he behaves thus he will not fail to draw upon himself the aversion of those with whom he is dealing, and thus to bring prejudice upon his master’s designs. It would be better for him to pass for less enlightened than he really is, and he should attempt to carry his own policy to success by good and solid reasons rather than by pouring contempt upon the policy of others. The opposite fault is equally to be avoided. The negotiator must not let himself pass under the influence of other men, especially of those powerful personalities whose wont it is to sway the minds of all whom they meet.
Diplomacy does not thrive upon Menaces.
The more powerful the prince, the more suave should his diplomatist be, for since power of that kind is likely to awaken jealousy in his neighbours, the diplomat should let it speak for itself, and rather use his own powers of persuasion by means of moderation to support the just rights of his prince than to vaunt his power or the extent of his dominions. Menaces always do harm to negotiation, and they frequently push one party to extremities to which they would not have resorted without provocation. It is well known that injured vanity frequently drives men into courses which a sober estimate of their own interests would lead them to avoid. Of course when a prince has real subjects of complaint against another, especially against an inferior, in circumstances where it is necessary to make an example of the delinquent, the blow must fall immediately after the threat is given, so that the delinquent cannot be in a position, either by the delays of diplomacy or by any other means, to shield himself from just punishment. The longer the delay is between the threat and its fulfilment, the more likely it is that the culprit will be able to form alliances with other Powers, and thus avoid the just chastisement of the prince whom he has wronged.
The Good Christian.
The wise and enlightened negotiator must of course be a good Christian, and he must let his character appear in all his speeches, in his way of living, and must forbid evil and loose-living persons to cross his threshold. Justice and modesty should govern all his actions; he should be respectful to princes; affable and approachable with his equals; considerate to his inferiors, and civil and honest with everybody.
At Home in the Foreign Country.
He must fall into the ways and customs of the country where he lives without showing repugnance or expressing contempt for them, as is frequently done by diplomatists who lose no opportunity of praising their own country and decrying all others. The diplomatist must bear in mind once for all that he is not authorised to demand that a whole nation shall conform to his way of living, and that it is more reasonable, and in the long run greatly to his own comfort, to accommodate himself to foreign ways of living. He should beware of criticising the form of government or the personal conduct of the prince to whom he is accredited. On the contrary he should always praise that which is praiseworthy without affectation and without flattery, and if he properly understands his own function he will quickly discover that there is no nation or state which has not many good points, excellent laws, charming customs as well as bad ones; and he will quickly discover that it is easy to single out the good points, and that there is no profit to be had in denouncing the bad ones, for the very good reason that nothing the diplomatist can say or do will alter the domestic habits or laws of the country in which he lives. He should take a pride in knowing the history of the country, so that he may be able to give the prince pleasure by praising the great feats of his ancestors, as well as for his own benefit to interpret current events in the light of the historical movements of the past. When it becomes known that the negotiator possesses such knowledge and uses it aptly, his credit will certainly rise, and if he is adroit enough to turn his conversations at court to those subjects of which he is a master, he will find that his diplomatic task is greatly assisted, and that the pleasure he gives to those around him is amply repaid to him in the smoothness of negotiation.