We were silent for a while. "Another way to get customers," Grant mused, "would be to put up a sign outside: 'Limit--one cabin to a customer.' They'd come rushing in then, I'll bet."
We talked for a while about what different characters and personalities people possess--differences evidenced by the very manner in which they ask for cabins. There are several general types of opening remarks. There's the one that goes something like this: "Have you a nice, soft bed for a poor weary traveler to lay his tired body in?" The person--almost invariably a man--who asks for a cabin in this manner is without doubt good-natured, easy-going and generous, and has a good sense of humor. Then there's the thin-nosed man who thrusts that slender appendage a cautious inch inside the office doorway and demands, "Whatcha get for your cabins?" And there's the woman--too many of her--who inquires thoroughly into every detail before she will condescend even to examine a cabin.
"Have you bedbugs?" she inquires. There are two appropriate responses to such a query that, so far, I've been able to hold back. One is, "I'm sorry, we haven't any, but I think you can get some at the little store across the street." The other response would be a sigh, a confidential motion to her to come closer, and the words: "No, but I'm eaten alive by lice. Have you found any good ways to get rid of lice?"
Not only is a woman of this type not satisfied with asking about bedbugs, but she must also ask whether there is hot water (really hot?) and whether we actually wash the sheets, or whether we just iron the wrinkles out each time they are used and put them back on the beds.
But the most common four words--I've heard them so often I can almost tell by a prospective customer's expression when I am about to hear them again--are: "Have you any vacancies?"
Obviously, since our sign is proclaiming to all the world that we have, the question seems superfluous. The question irritated me at first, until I realized that everyone who asks it knows perfectly well that we do have a vacancy, but can't think of a better way to start the conversation.
The telephone interrupted our discussion and reverie, and Grant answered it.
"A reservation for two?" he said presently. "Yep ... I got that . . ." He began writing on a piece of paper by the telephone.
"The twin beds!" I hissed. "Ask them if they want twin beds!"
Our two twin bed cabins often seem to be a drug on the market, even though, except when business is rushing, we lock off the back bedroom, with its double bed, and rent the twin beds for only a dollar more than the price of a regular single cabin for two. When we remind people that we have twin beds, or ask them as they register if they wouldn't prefer them, we have better luck in getting rid of those cabins.