Conferences and discussions —————————————- Online conferences have many things in common with traditional face- to-face conferences and discussions, except that participants don't physically meet in the same room. They 'come' by modem and discuss using electronic messages (sometimes also through "Chat"). There are discussions about any conceivable topic, from How to start your own company, Brainstorming, Architectural design, The Future of Education and Investments, to AIDS, The Baltic States, Psychology, and Cartoons. Instead of calling these discussions "online conferences," some services use terms like echos, discussion or mailing lists, clubs, newsgroups, round tables, SIGs (Special Interest Groups), and forums. They use other terms in an attempt to make their offerings more attractive and exclusive. Others refer to "conferences" by using the name of the software used to administer the discussions, like LISTSERV, PortaCom, News, Usenet, Caucus, or PARTIcipate. On the bottom line, we're still talking email. However, while private mail is usually read by one recipient only, 'conference mail' may be read by thousands of people from the whole world. All of them can talk and discuss SIMULTANEOUSLY. It is almost impossible for one single individual to dominate. The number of active participants can therefore be far larger than in 'face-to- face' conferences. The conferencing software automatically records all that is said. Every character. Each participant can decide what to read and when. He may even use the messages in other applications later on. Opinions and information can easily be selected and pasted into reports or new responses. Some conferences are public and open for anybody. Others are for a closed group (of registered) participants. They are normally structured by topic and the structure is influenced by the participants' behavior. If the topic is limited, like in "The football match between Mexico and Uruguay," it may start with an introduction followed by comments, questions, and answers like pearls on a thread. After some time the conference is 'finished'. Conferences called 'IBM PC' or 'MS-DOS' often contain so many different sub-topics that they seem chaotic to the outsider. The message subject headings typically have references to computer equipment (like in 'Wyse 050 or TVI 925'), requests for help (like in 'Need Xywrite help!'), experience reports, equipment for sale, news reports, etc. The sequence of messages are often illogical.
The contents and the quality of the discussion are what separates one online conference from others.
How a conference grows into something useful, depends in part on the features of the software used by the online service. But this is much less important than the kind of people you meet there and their willingness to contribute. Messages in the IBM Hardware Forum on CompuServe are divided into 11 sections. Section 2 is called Printers' utilities. If you have problems with an old Epson FX-80 printer, send requests for help to "All" (=to everybody) and store it in this section. CompuServe has over one million subscribers (1993). They call in from all over the place to join the IBM Hardware forum. Some are there to show off competence (read: to sell their expertise). Others visit to find solutions to a problem, or simply to learn. A conference with many users increases your chances of meeting others with relevant know-how. As always, the quality of the people is the first requirement of a good conference. Professional 'Sysops' moderate the discussion in IBMHW. They get up to 15 percent of what you pay CompuServe for using their forum. To them, being a sysop is a profession. They use a fair amount of time trying to make the forum a lively and interesting place. The Printers/utilities section is not just about Epson FX-80. Its members have hundreds of different printers, each with their own set of user problems. Let's use this to explain differences between some conferencing systems. Each message in CompuServe's forums contains the sender's name (his local email address), subject, date, and the text itself. We call this the 'bulletin board model'. Here, a message typically looks like this:
#: 24988 S10/Portable Desktops
22-Jul-91 10:05:38
Sb: #T5200 425meg HDD
Fm: Gordon Norman 72356,370
To: Menno Aartsen 72611,2066 (X)
Menno-
Can you share the HD specs on that 425'er…random access time, transfer rate, MTBF, etc.?
Gordon
This message may not be of interest to you. Each day, hundreds of messages OUTSIDE your area of interest are being posted. You do NOT want to read these messages. CompuServe allows selective reading of messages. You can select all messages containing a given word or text string in the subject title ('Sb:' above). You can read threads of messages from a given message number (replies, and replies to replies). You can read all messages to/from a given person, from a given message number, and from a given date. There are many options. The PARTIcipate conferencing software functions diametrically different from CompuServe's forum software. PARTI is used on TWICS (Japan), Unison (U.S.A.), NWI (U.S.A.), and The Point (can be accessed through a gateway from CompuServe). PARTI lets the user log on using an alias. For example, he can use the identity 'BATMAN'. You may never get to know the true name of the other person. On the other hand, this allows people to talk about controversial topics, which they would otherwise not want to have their names associated with. Anyone can start a conference. It can be public, private or a combination. Combination conferences allow public review of the messages in the conference, but restrict the number of people who can contribute to the discussion. Enter 'write', and PARTI will prompt you with "Enter the text of your note, then type .send or .open to transmit." Enter the welcome text for your new conference, like in this example:
"This conference is based on a series of articles about shareware and public domain programs for MSDOS computers, which I wrote for publication in England. Since the editor cheated me and they never reached the printing press, I've decided to make them available online instead of letting them rot on my hard disk. Join to read, discuss or (hopefully) enjoy! "
When done, I entered ".open odd de presno", added the name of the conference ("MSDOS TIPS") and a short description ("GOOD PD AND SHAREWARE PROGRAMS").