"No, I can't," was the reply, "I can't make a pretty good hammer. I make the best hammer that's made. My only care is to make a perfect hammer. If folks don't want to pay me what they're worth, they're welcome to buy cheaper ones somewhere else. My wants are few, and I'm ready any time to go back to my blacksmith's shop, where I worked forty years ago, before I thought of making hammers. Then I had a boy to blow by bellows, now I have one hundred and fifteen men. Do you see them over there watching the heads cook over the charcoal furnace, as your cook, if she knows what she is about, watches the chops broiling? Each of them is hammered out of a piece of iron, and is tempered under the inspection of an experienced man. Every handle is seasoned three years, or until there is no shrink left in it. Once I thought I could use machinery in manufacturing them; now I know that a perfect tool can't be made by machinery, and every bit of the work is done by hand."
"In telling this little story," said Parton, "I have told thousands of stories. Take the word 'hammer' out of it, and put 'glue' in its place, and you have the history of Peter Cooper. By putting in other words, you can make the true history of every great business in the world which has lasted thirty years."
"We have no secret," said Manager Daniel J. Morrill, of the Cambria Iron Works, employing seven thousand men, at Johnstown, Pa. "We always try to beat our last batch of rails. That is all the secret we've got, and we don't care who knows it."
"I don't try to see how cheap a machine I can produce, but how good a machine," said the late John C. Whitin, of Northbridge, Mass., to a customer who complained of the high price of some cotton machinery. Business men soon learned what this meant; and when there was occasion to advertise any machinery for sale, New England cotton manufacturers were accustomed to state the number of years it had been in use and add, as an all-sufficient guaranty of Northbridge products, "Whitin make." Put thoroughness into your work: it pays.
"The accurate boy is always the favored one," said President Tuttle. If a carpenter must stand at his journeyman's elbow to be sure his work is right, or if a cashier must run over his bookkeeper's columns, he might as well do the work himself as employ another to do it in that way.
"Mr. Girard, can you not assist me by giving me a little work?" asked one John Smith, who had formerly worked for the great banker and attracted attention by his activity.
"Assistance—work—ah? You want work?" "Yes sir; it's a long time since I've had anything to do."
"Very well, I shall give you some. You see dem stone yondare?" "Yes, sir." "Very well; you shall fetch and put them in this place; you see?" "Yes sir." "And when you done, come to me at my bank."
Smith finished his task, reported to Mr. Girard, and asked for more work. "Ah, ha, oui. You want more work? Very well; you shall go place dem stone where you got him. Understandez? You take him back." "Yes, sir."
Again Smith performed the work and waited on Mr. Girard for payment. "Ah, ha, you all finish?" "Yes, sir." "Very well; how much money shall I give you?" "One dollar, sir." "Dat is honest. You take no advantage. Dare is your dollar." "Can I do anything else for you?" "Oui, come here when you get up to-morrow. You shall have more work."