John Wanamaker
Most large business houses make it a rule not to employ anyone who looks seedy, or slovenly, or who does not make a good appearance when he applies for a position. The man who hires all the salespeople for one of the largest retail stores in Chicago says:
"While the routine of application is in every case strictly adhered to, the fact remains that the most important element in an applicant's chance for a trial is his personality."
It does not matter how much merit or ability an applicant for a position may possess, he can not afford to be careless of his personal appearance. Diamonds in the rough of infinitely greater value than the polished glass of some of those who get positions may, occasionally, be rejected. Applicants whose good appearance helped them to secure a place may often be very superficial in comparison with some who were rejected in their favor and may not have half their merit; but having secured it, they may keep it, though not possessing half the ability of the boy or girl who was turned away.
That the same rule that governs employers in America holds in England, is evidenced by the "London Draper's Record." It says:—
"Wherever a marked personal care is exhibited for the cleanliness of the person and for neatness in dress, there is also almost always found extra carefulness as regards the finish of work done. Work people whose personal habits are slovenly produce slovenly work; those who are careful of their own appearance are equally careful of the looks of the work they turn out. And probably what is true of the workroom is equally true of the region behind the counter. Is it not a fact that the smart saleswoman is usually rather particular about her dress, is averse to wearing dingy collars, frayed cuffs; and faded ties? The truth of the matter seems to be that extra care as regards personal habits and general appearance is, as a rule, indicative of a certain alertness of mind, which shows itself antagonistic to slovenliness of all kinds."
No young man or woman who wishes to retain that most potent factor of the successful life, self-respect, can afford to be negligent in the matter of dress, for "the character is subdued to what it is clothed in." As the consciousness of being well dressed tends to grace and ease of manner, so shabby, ill-fitting, or soiled attire makes one feel awkward and constrained, lacking in dignity and importance. Our clothes unmistakably affect our feelings, and self respect, as anyone knows who has experienced the sensation—and who has not?—that comes from being attired in new and becoming raiment. Poor, ill-fitting, or soiled garments are detrimental to morals and manners. "The consciousness of clean linen," says Elizabeth Stuart Phelps, "is in and of itself a source of moral strength, second only to that of a clean conscience. A well-ironed collar or a fresh glove has carried many a man through an emergency in which a wrinkle or a rip would have defeated him."
The importance of attending to little details—the perfection of which really constitutes the well-dressed man or woman—is well illustrated by this story of a young woman's failure to secure a desirable position. One of those large-souled women of wealth, in which our generation is rich, had established an industrial school for girls in which they received a good English education and were trained to be self-supporting. She needed the services of a superintendent and teacher, and considered herself fortunate when the trustees of the institution recommended to her a young woman whose tact, knowledge, perfect manners, and general fitness for the position they extolled in the highest terms. The young woman was invited by the founder of the school to call on her at once. Apparently she possessed all the required qualifications; and yet, without assigning any reason, Mrs. V. absolutely refused to give her a trial. Long afterward, when questioned by a friend as to the cause of her seemingly inexplicable conduct in refusing to engage so competent a teacher, she replied: "It was a trifle, but a trifle in which, as in an Egyptian hieroglyphic, lay a volume of meaning. The young woman came to me fashionably and expensively dressed, but with torn and soiled gloves, and half of the buttons off her shoes. A slovenly woman is not a fit guide for any young girl." Probably the applicant never knew why she did not obtain the position, for she was undoubtedly well qualified to fill it in every respect, except in this seemingly unimportant matter of attention to the little details of dress.