What would happen if this army of women was suddenly withdrawn from the telephone exchanges? Men could not take their places. That experiment has been tried more than once, and it has always failed.
Having seen how well women serve industry, go back to the department store and see how they dominate it also.
The department store apparently exists for women. The architect who designed the building studied her necessities. The makers of store furniture planned counters, shelves, and seats to suit her stature. Buyers of goods know that their jobs are forfeit unless they can guess what her taste in gowns and hats is going to be six months hence.
WOMEN'S DEMAND ON INDUSTRY
Woman dominates the department store for the plain reason that she supports it. Whoever earns the income, and that point has been somewhat in question lately, there is no doubt at all as to who spends it. She does. Hence, she is able to control the conditions under which this business is conducted.
You can see for yourself that this is so. Walk through any large department store and observe how much valuable space is devoted to making women customers comfortable. There is always a drawing-room with easy-chairs and couches; plenty of little desks with handsome stationery where the customer may write notes; here, and in the retiring-room adjoining, are uniformed maids to offer service. But these things are not all that the women who support industry demand of the men in power. They demand that industry be carried on under conditions favorable to the health and comfort of the workers.
Not until the development of the department store were women able to observe at close range the conduct of modern business. Not unnaturally it was in the department store that they began one of the most ambitious of their present-day activities,—that of humanizing industry.
It was just twenty years ago that New York City was treated to a huge joke. It was such a joke that even the miserable ones with whom it was concerned were obliged to smile. An obscure group of women, calling themselves the Working Women's Society, came out with the announcement that they proposed to form the women clerks of the city into a labor union.
These women said that the girls in the department stores were receiving wages lower than the sweat-shop standard. They said that a foreign woman in a downtown garment shop could earn seven dollars a week, whereas an American girl in a fashionable store received about four dollars and a half.
They also charged that the city ordinance providing seats for saleswomen was habitually violated, and that the girls were forced to stand from ten to fourteen hours a day. They said that sanitary conditions in the cloak rooms and lunch rooms of some of the stores were such as to endanger health and life. They said that the whole situation was so bad that no clerk endured it for a longer period than five years. Mostly they were used up in two years. They proposed a labor union of retail clerks as the only possible resource. Their effort failed.