In a tentative, halting sort of fashion we are learning to humanize the factory and shop. Factory workers, mill hands, department store clerks, have been granted legislation in almost every State of the Union, regulating hours of work, sanitary conditions, ventilation, and in some cases they have been given protection from dangerous machinery. In department stores they have been granted even certain special comforts, such as seats on which to rest while not actually working.

Of course, we have done no more than make a beginning in this matter of humanizing the factory and the shop. But we have made a beginning, and the movement toward securing better and juster and healthier conditions for workers in all the industries is bound to continue. So long as manufacturing was carried on in the home, no such protective legislation as workers now enjoy was dreamed of. We had to wait until the workers came together in large groups before we could see their conditions and understand their needs.

Housework, because it is performed in isolation, because it is purely individual labor, has never been classed among the industries. It has rather been looked upon as a normal feminine function, a form of healthy exercise. No one has ever suggested to legislators that sweeping and beating rugs might be included among the dusty trades; that bending over steaming washtubs, and almost immediately afterwards going out into frosty air to hang the clothes, might be harmful to throat and lungs; that remaining within doors days at a time, as houseworkers almost invariably do, reacts on nerves and the entire physical structure; that steady service, if not actual labor, from six in the morning until nine and ten at night makes excessive demands on mind and body.

Such conditions exist because the workers are too weak, too inefficient, too unintelligent to change them. Yet the demand for servants so far exceeds the supply that they are in a position, theoretically, to dictate the terms of their own employment. If they elected to demand pianos and private baths they could get them; that is, if instead of remaining isolated individuals they could form themselves into an industrial class, like plumbers, or bricklayers, or carpenters. Even as isolated individuals they are able to command a better money wage than more efficient workers, which proves how great is the need for their services.

The housekeeper clings to her archaic kitchen, firmly believing that if she gave it up, tried to replace it by any form of co-operative living, the pillars of society would crumble and the home pass out of existence. Yet so strong is her instinctive repugnance to the medieval system on which her household is conducted, that she shuns it, runs away from it whenever she can. Housekeeping as a business is a dark mystery to her. The mass of women in the United States probably hold, almost as an article of religion, the theory that woman's place is in the home. But the woman who can organize and manage a home as her husband manages his business, systematically, profitably, professionally—well, how many such women do you know?

It would seem as if in the newer generations, the average housekeeper is not in the professional class at all. Usually she lacks professional training. If she was brought up in a well-to-do home where there were several servants, she knows literally nothing of cooking, or of any department of housekeeping. Even when she has had some instruction in household tasks, she almost never connects cooking with chemistry, food with dietetics, cleanliness with sanitation, buying with bookkeeping. She is an amateur. And she takes into her household to do work she herself is incapable of doing, another amateur, a woman who might, in many cases, do well under a capable commander, but who is hopelessly at sea when expected to evolve a system of housekeeping all by herself.

This irregular state of affairs in what should be a carefully studied, well-organized industry is reflected in the conditions commonly meted out to domestics. Take housing conditions, for example. Some housekeepers provide their servants with good beds; of course, not quite as good as other members of the household enjoy, but good enough. Some set aside pleasant, warm, well-furnished rooms for the servants. But Miss Kellor's investigators reported that it was common to find the only unheated room in a house or apartment set aside for the servant. They found great numbers of servants' rooms in basements, having no sunlight or heat.

At one home, where an investigator applied for a "place," the housekeeper complained that her last maid was untidy. Then she showed the applicant to the servant's room. This was a little den partitioned off from the coal bin!

In another place, the maid was required to sleep on an ironing board placed over the bathtub. In still another, the maid spent her night of rest on a mattress laid over the wash tubs in a basement. A bed for two servants, consisting of a thin mattress on the dining-room table, was also found.

Unventilated closets, rooms opening off from the kitchen, small and windowless, are very commonly provided in city flats. Even in spacious country homes the servants' rooms are considered matters of little importance.