Introduction to the Science of Sociology

by Robert Ezra Park; E. W. Burgess

Just as the life of the family represents the contacts of touch and response, the neighborhood or the village is the natural area of primary contacts and the city the social environment of secondary contacts. In primary association individuals are in contact with each other at practically all points of their lives. In the village "everyone knows everything about everyone else." Canons of conduct are absolute, social control is omnipotent, the status of the family and the individual is fixed. In secondary association individuals are in contact with each other at only one or two points in their lives. In the city, the individual becomes anonymous; at best he is generally known in only one or two aspects of his life. Standards of behavior are relative; the old primary controls have disappeared; the new secondary instruments of discipline, necessarily formal, are for the most part crude and inefficient; the standing of the family and of the individual is uncertain and subject to abrupt changes upward or downward in the social scale.

Simmel has made a brilliant contribution in his analysis of the sociological significance of "the stranger." "The stranger" in the sociological sense is the individual who unites in his social relations primary and secondary contacts. Simmel himself employs the conception of social distance in his statement of the stranger as the combination of the near and the far. It is interesting and significant to determine the different types of the union of intimacy and externality in the relations of teacher and student, physician and patient, minister and layman, lawyer and client, social worker and applicant for relief.

A complete analysis of the bearing upon personal and cultural life of changes from a society based upon contacts of continuity and of primary relations to a society of increasing mobility organized around secondary contacts cannot be given here. Certain of the most obvious contrasts of the transition may, however, be stated. Increasing mobility of persons in society almost inevitably leads to change and therefore to loss of continuity. In primary groups, where social life moves slowly, there is a greater sense of continuity than in secondary groups where it moves rapidly.

There is a further contrast if not conflict between direct and intimate contacts and contacts based upon communication of ideas. All sense of values, as Windelband has pointed out,[119] rests upon concrete experience, that is to say upon sense contacts. Society, to the extent that it is organized about secondary contacts, is based upon abstractions, upon science and technique. Secondary contacts of this type have only secondary values because they represent means rather than ends. Just as all behavior arises in sense impressions it must also terminate in sense impressions to realize its ends and attain its values. The effect of life in a society based on secondary contacts is to build up between the impulse and its end a world of means, to project values into the future, and to direct life toward the realization of distant hopes.

The ultimate effect upon the individual as he becomes accommodated to secondary society is to find a substitute expression for his primary response in the artificial physical environment of the city. The detachment of the person from intimate, direct, and spontaneous contacts with social reality is in large measure responsible for the intricate maze of problems of urban life.

The change from concrete and personal to abstract and impersonal relations in economic and social life began with the Industrial Revolution. The machine is the symbol of the monotonous routine of impersonal, unskilled, large-scale production just as the hand tool is the token of the interesting activity of personal, skilled, handicraft work. The so-called "instinct of workmanship" no longer finds expression in the anonymous standardized production of modern industry.[120]

It is not in industry alone that the natural impulses of the person for response, recognition, and self-expression are balked. In social work, politics, religion, art, and sport the individual is represented now by proxies where formerly he participated in person. All the forms of communal activity in which all persons formerly shared have been taken over by professionals. The great mass of men in most of the social activities of modern life are no longer actors, but spectators. The average man of the present time has been relegated by the influence of the professional politician to the rôle of taxpayer. In social work organized charity has come between the giver and the needy.

In these and other manifold ways the artificial conditions of city life have deprived the person of most of the natural outlets for the expression of his interests and his energies. To this fact is to be attributed in large part the restlessness, the thirst for novelty and excitement so characteristic of modern life. This emotional unrest has been capitalized by the newspapers, commercialized recreations, fashion, and agitation in their appeal to the sensations, the emotions, and the instincts loosened from the satisfying fixations of primary-group life. The raison d'être of social work, as well as the fundamental problem of all social institutions in city life must be understood in its relation to this background.