The human speaking voice is full of changes; unlike the notes from a musical instrument, there is no uniformity in it; the rise and fall of inflection, the varying sound of the vowels and consonants, the combinations of words and syllables—each produces a different vibration and different tone. To devise an instrument that would receive all these varying tones and inflections and change them into some other form of energy so that they could be passed over a wire, and then change them back to their original form, reproducing each sound and every peculiarity of the voice of the speaker in the ear of the hearer, was the task that Professor Bell set for himself. Just as you would sit down to add up a big column of figures, knowing that sooner or later you would get the correct answer, so he set himself to work out this problem in invention. The result of his study and determination is the telephones we use to-day. Many improvements have been invented by other men—Berliner, Edison, Blake, and others—but the idea and the working out of the principle is due to Professor Bell.
Every telephone receiver and transmitter has a mouth-and ear-piece to receive or throw out the sound, a thin round sheet of lacquered metal—called a diaphragm, and an electromagnet; together they reproduce human speech. An electric current from a battery or from the central station flows continuously through the wires wound round the electromagnet in receiving and transmitting instruments, so when you speak into the black mouthpiece of the wall or desk receiver the vibrations strike against the thin sheet-iron diaphragm at the small end of the mouthpiece; the sound waves of the voice make it vibrate to a greater or less degree; the diaphragm is placed so that the core of the electromagnet is close to it, and as it vibrates the iron in it produces undulations (by induction) in the current which is flowing through the wires wound round the soft iron centre of the magnet. The wires of the coil are connected with the lines that go to the receiving telephone, so that this undulating current, coiling round the core of the magnet in the receiver, attracts and repels the iron of the diaphragm in it, and it vibrates just as the transmitter diaphragm did when spoken into; the undulating current is translated by it into words and sentences that have all the peculiarities of the original. And so when speaking into a telephone your voice is converted into undulations or waves in an electric current conveyed with incredible swiftness to the receiving instrument, and these are translated back into the vibrations that produce speech. This is really what takes place when you talk over a toy telephone made by a string stretched between the two tin mouth-pieces held at opposite sides of the room, with the difference that in the telephone the vibrations are carried electrically, while the toy carries them mechanically and not nearly so perfectly.
For once the world realised immediately the importance of a revolutionising invention, and telephone stations soon began to be established in the large cities. Quicker than the telegraph, for there was no need of an operator to translate the message, and more accurate, for if spoken clearly the words could be as clearly understood, the telephone service spread rapidly. Lines stretched farther and farther out from the central stations in the cities as improvements were invented, until the outlying wires of one town reached the outstretched lines of another, and then communication between town and town was established. Then two distant cities talked to each other through an intermediate town, and long-distance telephony was established. To-day special lines are built to carry long-distance messages from one great city to another, and these direct lines are used entirely except when storms break through or the rush of business makes the roundabout route through intermediate cities necessary.
As the nerves reaching from your finger-tips, from your ears, your eyes, and every portion of your body come to a focus in your brain and carry information to it about the things you taste, see, hear, feel, and smell, so the wires of a telephone system come together at the central station. And as it is necessary for your right hand to communicate with your left through your brain, so it is necessary for one telephone subscriber to connect through the central station with another subscriber.
The telephone has become a necessity of modern life, so that if through some means all the systems were destroyed business would be, for a time at least, paralysed. It is the perfection of the devices for connecting one subscriber with another, and for despatching the vast number of messages and calls at "central," that make modern telephony possible.
To handle the great number of spoken messages that are sent over the telephone wires of a great city it is necessary to divide the territory into districts, which vary in size according to the number of subscribers in them. Where the telephones are thickly installed the districts are smaller than in sections that are more sparsely settled.
Then all the telephone wires of a certain district converge at a central station, and each pair of wires is connected with its own particular switch at the switchboard of the station. That is simple enough; but when you come to consider that every subscriber must be so connected that he can be put into communication with every other subscriber, not only in his own section but also with every subscriber throughout the city, it will be seen that the switchboard at central is as marvellous as it is complicated. Some of the busy stations in New York have to take care of 6,000 or more subscribers and 10,000 telephone instruments, while the city proper is criss-crossed with more than 60,000 lines bearing messages from more than 100,000 "'phones." Just think of the babel entering the branch centrals that has to be straightened out and each separate series of voice undulations sent on its proper way, to be translated into speech again and poured into the proper ear. It is no wonder, then, that it has been found necessary to establish a school for telephone girls where they can be taught how to untangle the snarl and handle the vast, complicated system. In these schools the operators go through a regular course lasting a month. They listen to lectures and work out the instructions given them at a practice switchboard that is exactly like the service switchboard, except that the wires do not go outside of the building, but connect with the instructor's desk; the instructor calls up the pupils and sends messages in just the same way that the subscribers call "central" in the regular service.
At the terminal station of a great railroad, in the midst of a network of shining rails, stands the switchman's tower. By means of steel levers the man in his tower can throw his different switches and open one track to a train and close another; by means of various signals the switchman can tell if any given line is clear or if his levers do their work properly.
A telephone system may be likened, in a measure, to a complicated railroad line: the trunk wires to subscribers are like the tracks of the railroad, and the central station may be compared to the switch tower, while the central operators are like the switchmen. It is the central girls' business to see that connections are made quickly and correctly, that no lines are tied up unnecessarily, that messages are properly charged to the right persons, that in case of a break in a line the messages are switched round the trouble, and above all that there shall be no delay.