The affairs, industrial and political, of the six million Trade Unionists, enrolled in possibly as many as fifty thousand local branches or lodges (including a thousand independent small local societies), are administered by perhaps 100,000 annually elected branch officials and shop stewards. These may be regarded as the non-commissioned officers of the Movement; and it is fundamentally on their sobriety and personal integrity, combined with an intimate knowledge of their several crafts and a steadiness of judgement, that the successful conduct of the branch business depends. They continue to work at their trades, and receive only a few pounds a year for all their onerous and sometimes dangerous work. It is these non-commissioned officers of the Trade Union army who keep the Trade Union organisation alive. But they have neither the training, nor the leisure, nor even the opportunity, so long as they remain non-commissioned officers, working at their trades, to formulate a detailed policy, or to supply the day-by-day executive leadership to the particular Trade Union, or to the Trade Union Movement. For the work of translating into action, industrial or political, the desires or convictions of the whole body of the members, the Trade Union world necessarily depends, in the main, on its salaried officers, who devote the whole of their time to the service of the Movement, in one or other capacity. Such a whole-time salaried staff was slow to be formed. In 1850 it did not exist at all. It probably did not in 1860 number as many as a hundred throughout the whole kingdom. In 1892, in the first edition of this book, we put it approximately at 600. In 1920, with a fourfold growth in membership, and (under the National Insurance Act) a vast increase in the office and financial business of the Trade Unions, we estimate the total number of the salaried officers of all the Trade Unions and their federations (not including mere shorthand typists and office-boys) at three or four thousand, of whom perhaps one-tenth, in or out of Parliament, are engaged exclusively on election and other political work. But even on the industrial side, Trade Union officials differ considerably in the work they have to do, and the differences in function result in marked varieties of type.

We have first the salaried officials of the skilled trades. They are broadly distinguished from the officers of the Labourers’ Unions by the fact that they are invariably men who have worked at the crafts they represent, and who have usually served their society as branch secretaries. We may distinguish among them two leading types, the Administrator of Friendly Benefits, and the Trade Official.

To the type of Administrator of Friendly Benefits, the school of William Allan, belong most of the General and Assistant Secretaries at the head offices of the great Trade Friendly Societies organisations in which the mass of routine, financial, and other office business has become so great that only the ablest men succeed in rising above it. Owing to the continued increase in membership of the principal Unions, to their tendency to amalgamate into larger and larger aggregations, to the constant extension of friendly benefits, and since 1911 to the enormous addition to the work made by the National Insurance Act, the administrative staffs of the Unions have had to be doubled and quadrupled. But the Trade Union official of this type, however great may be his nominal position, has, during the past thirty years, come to exercise less and less influence on the Trade Union world. Rigidly confined to his office, he becomes in most cases a painstaking clerk, and rises at the best to the level of the shrewd manager of an insurance company. He passes his life in investigating the claims of his members to the various benefits, and in upholding, at all hazard of unpopularity, a sound financial system of adequate contributions and moderate benefits. Questions of trade policy interest him principally so far as they tend to swell or diminish the number of his members in receipt of “Out of Work Pay.” He is therefore apt to be more intent on getting unemployed members off the books than on raising the Standard Rate of wages or decreasing the length of the Normal Day. For the same reason he proves a tenacious champion of his members’ rights in all quarrels about overlap and demarcation of work; and it may happen that he finds himself more often engaged in disputes with rival Unions than with employers. He represents the most conservative element in Trade Union life. On all occasions he sits tight, and votes solid for what he conceives to be the official or moderate party.

More influential in Trade Union politics is the salaried officer of the other type. The Trade Official, as we have called him, is largely the result of the prevalence, in certain industries, of a complicated system of “Payment by Results.” We have already described how the cotton lists on the one hand and the checkweigher clause on the other called into existence a specially trained class, which has since been augmented by the adoption of piecework lists in boot and shoemaking and other industries. The officers of this type are professionals in the art of Collective Bargaining. They spend their lives in intricate calculations on technical details, and in conducting delicate negotiations with the employers or their professional agents. It matters little whether they are the general secretaries of essentially trade societies, such as the federal Unions of Cotton-spinners and Cotton-weavers, or the exclusively trade delegates of societies with friendly benefits, such as the Steel-smelters, the Boilermakers, and the Boot and Shoe Operatives. In either case their attention is almost entirely devoted to the earnings of their members. Alert and open-minded, they are keen observers of market prices, employers’ profits, the course of international trade, and everything which may affect the gross product of their industry. They are more acutely conscious of incompetency, whether in employer or employed, than they can always express. Supporters of improved processes, new machinery, and “speeding up,” they would rather see an antiquated mill closed or an incompetent member discharged than reduce the Standard Rate. Nor do they confine themselves exclusively to the money wages of their clients. Among them are to be found the best advocates of legislative regulation of the conditions of employment, and whilst they have during the present century fallen somewhat into the background when wider political issues have come to the fore, the elaboration of the Labour Code during the past fifty years has been due, in the main, to their detailed knowledge and untiring pertinacity.

The Trade Official, however, has the defects of his qualities. The energetic workman, who at about thirty years of age leaves the factory, the forge, or the mine, to spend his days pitting his brains against those of shrewd employers and sharp-witted solicitors, has necessarily to concentrate all his energies upon the limited range of his new work. As a Branch Secretary, he may have taken a keen interest in the grievances and demands of other trades besides his own. Soon he finds his duties incompatible with any such wide outlook. The feeling of class solidarity, so vivid in the manual working wage-earner, tends gradually to be replaced by a narrow trade interest. The District Delegate of the Boilermakers finds it as much as he can do to master the innumerable and constantly changing details of every variety of iron-ship, boiler, and bridge building in every port, and even at every yard. The Investigator of the National Union of Boot and Shoe Operatives is often hard put to it to estimate accurately the labour in each of the thousand changing styles of boots, whilst at the same time keeping pace with ever-increasing complexity both of machinery and division of labour. The Cotton Official, with his bewildering lists, throws his whole mind into coping with the infinite variety of calculations involved in new patterns, increased speed, and every alteration of count and draw and warp and weft. The Miners’ Agents can seldom travel beyond the analogous problems of their own industry. Such a Trade Official, if he has any leisure and energy left at the end of his exhausting day’s work, broods over larger problems, still special to his own industry. The Secretary of a Cotton Union finds it necessary to puzzle his head over the employers’ contention that Bimetallism, or a new Indian Factory Act, deserves the operatives’ support; or to think out some way of defeating the evasions of the law against over-steaming or of the “particulars clause.” The whole staff of the Boilermakers will be absorbed in considering the effect of the different systems of apprenticeship in the shipyards, or the proper method of meeting the ruinously violent fluctuations in shipbuilding. The Miners will be thinking only of the technical improvement of the conditions of safety of the mine, or of the way to protect the interests of the hewer in an “abnormal place.” And the modern Knight of St. Crispin racks his brains about none of these things, but is wholly concerned with the evil of home work, and whether the inspection of small workshops would be more rigidly carried out under the Home Office or under the Town Council. It is not surprising, therefore, that the Trade Officials are characterised by an intense and somewhat narrow sectionalism. The very knowledge of, and absorption in, the technical details of one particular trade, which makes them such expert specialists, prevents them developing the higher qualities necessary for the political leadership of the Trade Union world.

In another class stand the organisers and secretaries of what used to be called the Labourers’ Unions, and are now styled Unions of General Workers—a less stable class, numbering in 1892 about two hundred, and in 1920 possibly ten times as many. In contrast with the practice of the old-established societies these officers have at no time been always selected from the ranks of the workers whose affairs they administer.[646] In “revivalist” times the cause of the unskilled workers attracts, from the ranks of the non-commissioned officers of other industries, men of striking capacity and missionary fervour, such as John Burns and Tom Mann, who organised and led the dock labourers to victory in 1889. But these men regarded themselves and were regarded more as apostles to the unconverted than as salaried officers, and they ceded their posts as soon as competent successors among their constituents could be found. In the main the unskilled workmen have had to rely for officers on men drawn from their own ranks. In not a few cases a sturdy general labourer has proved himself a first-rate administrator of a great national Union. But it was a special drawback to these Unions in the early days of their development that the “failures,” who drift from other occupations into the ranks of general labour, frequently got elected, on account of their superior education, to posts in which personal self-control and persistent industry are all-important. Nor were the duties of an organiser of unskilled labourers in old days such as developed either regular habits or business capacity. The absence of any extensive system of friendly benefits reduced to a minimum the administrative functions and clerical labour of the head office. The members, for the most part engaged simply in general labour, and paid by the day or hour, had no occasion for elaborate piecework lists, even supposing that their Unions had won that full recognition by the employers which such arrangements imply. On the other hand, the branches of a Labourers’ Union in those days were, for one reason or another, always crumbling away; and the total membership was only maintained by perpetually breaking fresh ground. Hence the greater part of the organiser’s time was taken up in maintaining the enthusiasm of his members, and in sweeping in new converts. This involved constant travelling, and the whirl of excitement implied in an everlasting round of missions in non-Union districts. The typical organiser of a Labourers’ Union in 1889-94 approximated, therefore, more closely than any other figure in the Trade Union world, to the middle-class conception of a Trade Union official. He was, in fact, a professional agitator. He might be a saint or he might be an adventurer; but he was seldom a man of affairs. [647]

During the past quarter of a century these Unions of Labourers, which are now better styled Unions of General Workers, have changed in character, and are now often huge national organisations of financial stability, administered by men as competent as any in the Trade Union world. Their officers, who have greatly increased in number, have elaborated a technique of their own, combining an efficiency in recruiting with an effective representation of their members’ case in negotiations with the employers, and before arbitration tribunals, which, particularly in such influential bodies as the National Union of General Workers, the Dock, Wharf and Riverside Labourers’ Union, the Workers’ Union and the National Federation of Women Workers, brings them much nearer what we have described as the Trade Official than the typical labourers’ organiser of 1889. The exclusively women’s Unions, among which the National Federation of Women Workers is the only one of magnitude, have been exceptionally fortunate in attracting and retaining women of outstanding capacity—good organisers and skilled negotiators—who have not only obtained for their members a remarkable improvement in the conditions of employment, but have, by their statesmanship, won a position of outstanding influence in the Trade Union Movement. It is, indeed, important to note that the accomplished officials of the larger Unions of General Workers, and not those of women only, have become aware of a diversity of view between the skilled craftsman with a “vested interest” in his trade, and the unskilled or, as they prefer to call them, the semi-skilled or general workers, bent on being considered qualified for any work which the employer has to give. Hence these officials sometimes take a larger view of Labour questions than the trade officials of the skilled crafts. They tend to be in favour of the amalgamation of separate societies into “One Big Union”; of much more equality of remuneration among all manual workers; of the “open door” to capacity; of equal rates for men and women on the same job; and of a levelling up of the Standard of Life of the lowest section of the workers. This leads them instinctively to a co-ordinated use of the industrial and the political weapons.

Some of these officials, however, are paid in a manner which may exercise an adverse influence on their activity. A new method of remuneration of the officers of a Trade Union has been devised. In one case the very able General Secretary of a Union of skilled craftsmen, whose services have been in the past most valuable to the trade, is reputed to be paid so much per member per annum, and with the great increase in membership to be making an income four times as large as the salaries of the General Secretaries of great Trade Unions. In another very extensive Union of unskilled and semi-skilled workers, practically the whole staff is paid “by results,” the Branch Secretaries, for instance, by rule retaining for themselves “six per cent on the contributions, levies and fines received from the members of the Branch on behalf of, and remitted to, the Chief Office”; and being paid also “a procuration fee of 1s.” for “introducing new members” into the Approved Society; and for the extra work involved in disputes, a further “6d. when under 25 members are affected, and 1s. for the first 25 or over; 2s. for the first 50; 6d. per 50 or part thereof afterwards.” This method of remunerating Trade Union officials—analogous to that successfully employed by the Industrial Insurance Companies for their agents—has certain attractions. A fairly adequate remuneration for the position and work can thus be allotted to the officer, without its amount being specifically voted by the members or appearing in the accounts in such a way as to offend the rank and file by a contrast between their weekly wage for manual labour and the Standard Rate of what is essentially a different occupation. It is, however, rightly regarded as a pernicious system. The practice of “paying by results” is alleged to lead sometimes to reckless recruiting, to “in and out” Trade Unionism, and even to wholesale poaching among the membership of other Unions; and it produces in the Trade Union world a type of “business man” more concerned for numbers than for raising the Standard of Life of the members he has enrolled, or for co-operation with other Trade Unions for their common ends.

Quite another type, of more recent introduction, is the Political Officer of the Trade Union world. He may be merely the Registration Officer or Election Agent serving the local Labour Party and the Labour Candidate in a particular constituency; he may be simply a Labour M.P.; he may be the secretary or staff officer of a great Trade Union or powerful federation, or, indeed, of the Labour Party itself, devoting himself to political functions; he may combine with one or other of these posts, or some other Trade Union office, that of a Member of Parliament; but he is distinguished from the typical General Secretary, Trade Official or Labour Organiser—from one or other of which he has usually developed—by his absorption in the political work of the Movement, either inside the House of Commons or outside it, within one constituency or in a wider field. He may not always hold a political office. A marked feature of the past decade has been the frequency and the amount of the calls upon the time of the Trade Union leaders who are not in Parliament, for public service in which their own Unions have no special concern. The Trade Union official has to serve on innumerable public bodies, nearly always without pay of any kind, from local Pension or Food or Profiteering Act Committees, or the magisterial bench, up to National Arbitration Tribunals, official Committees of Enquiry or Royal Commissions. Such a man is perpetually devoting hours every day to the consideration and discussion, and sometimes to the joint decision, of issues of public character, in which it is his special function to represent, not the opinions and interests of the particular Trade Unionists by whom he is paid, but the opinions and interests of the whole wage-earning class. All this important work, a twentieth century addition to the functions of the Trade Union staff, and not alone the increasing calls of Parliament, is tending more and more to the development of what we have called the Political Officer of the movement.

These three or four thousand salaried officials of the Trade Union world, whatever their several types, and whatever the duties to which they are assigned, are, with insignificant exceptions, all selected in one way, namely by popular election by the whole body of members, either of their respective Unions, or of particular districts of those Unions. They are, in the skilled trades, required to be members of the Union making the appointment; and in order to gain the suffrages of their fellow-members they must necessarily have made themselves known to them in some way. They are, accordingly, selected almost invariably from among what we have described as the non-commissioned officers of the Movement, those who are serving or who have served as Branch Secretaries, or other local officers. They have thus all essentially the same training—a training which has no more reference to the work of an administrator of Friendly Benefits than to that of a Political Officer. What happens is that the popular workman is, by the votes of his fellow-workers, taken suddenly from the bench, the forge or the mine, at any age from 30 to 50, with no larger experience than that of a Branch Official, and put to do the highly specialised work of one or other of the types that we have described.[648] It is a further difficulty that such training and experience that an individual Trade Unionist may have had, and such capacity as he may have shown, whilst they may secure his election to a salaried office, or his promotion from one such office to another, will be held to have no bearing on the question of which office he will be chosen to fill. The popular Branch Secretary, who has led a successful strike, may be elected as General Secretary in a head office where his work will be mainly that of the manager of an insurance company. The successful Trade Official, expert at negotiating complicated changes in piecework lists, may find himself elected as the Union’s candidate for Parliament; and will, in due course, be sent to the House of Commons to deal on behalf of the whole wage-earning class, with political issues to which he has never given so much as a thought. The Trade Union secretary, whose daily work has trained him to the meticulous supervision of the friendly benefits, may find himself perpetually called away from his office to represent the interests of Labour as a member of Royal Commissions and Committees of Enquiry on every imaginable subject.