SIXTEENTH LECTURE
GENERAL THEORY OF THE NEUROSES
Psychoanalysis and Psychiatry
I AM very glad to welcome you back to continue our discussions. I last lectured to you on the psychoanalytic treatment of errors and of the dream. To-day I should like to introduce you to an understanding of neurotic phenomena, which, as you soon will discover, have much in common with both of those topics. But I shall tell you in advance that I cannot leave you to take the same attitude toward me that you had before. At that time I was anxious to take no step without complete reference to your judgment. I discussed much with you, I listened to your objections, in short, I deferred to you and to your "normal common sense." That is no longer possible, and for a very simple reason. As phenomena, the dream and errors were not strange to you. One might say that you had as much experience as I, or that you could easily acquire as much. But neuroses are foreign to you; since you are not doctors yourselves you have had access to them only through what I have told you. Of what use is the best judgment if it is not supported by familiarity with the material in question?
Do not, however, understand this as an announcement of dogmatic lectures which demand your unconditional belief. That would be a gross misunderstanding. I do not wish to convince you. I am out to stimulate your interest and shake your prejudices. If, in consequence of not knowing the facts, you are not in a position to judge, neither should you believe nor condemn. Listen and allow yourselves to be influenced by what I tell you. One cannot be so easily convinced; at least if he comes by convictions without effort, they soon prove to be valueless and unable to hold their own. He only has a right to conviction who has handled the same material for many years and who in so doing has gone through the same new and surprising experiences again and again. Why, in matters of intellect these lightning conversions, these momentary repulsions? Do you not feel that a coup de foudre, that love at first sight, originates in quite a different field, namely, in that of the emotions? We do not even demand that our patients should become convinced of and predisposed to psychoanalysis. When they do, they seem suspicious to us. The attitude we prefer in them is one of benevolent scepticism. Will you not also try to let the psychoanalytic conception develop in your mind beside the popular or "psychiatric"? They will influence each other, mutually measure their strength, and some day work themselves into a decision on your part.
On the other hand, you must not think for a moment that what I present to you as the psychoanalytic conception is a purely speculative system. Indeed, it is a sum total of experiences and observations, either their direct expression or their elaboration. Whether this elaboration is done adequately and whether the method is justifiable will be tested in the further progress of the science. After two and a half decades, now that I am fairly advanced in years, I may say that it was particularly difficult, intensive and all-absorbing work which yielded these observations. I have often had the impression that our opponents were unwilling to take into consideration this objective origin of our statements, as if they thought it were only a question of subjective ideas arising haphazard, ideas to which another may oppose his every passing whim. This antagonistic behavior is not entirely comprehensible to me. Perhaps the physician's habit of steering clear of his neurotic patients and listening so very casually to what they have to say allows him to lose sight of the possibility of deriving anything valuable from his patients' communications, and therefore, of making penetrating observations on them. I take this opportunity of promising you that I shall carry on little controversy in the course of my lectures, least of all with individual controversialists. I have never been able to convince myself of the truth of the saying that controversy is the father of all things. I believe that it comes down to us from the Greek sophist philosophy and errs as does the latter through the overvaluation of dialectics. To me, on the contrary, it seems as if the so-called scientific criticism were on the whole unfruitful, quite apart from the fact that it is almost always carried on in a most personal spirit. For my part, up to a few years ago, I could even boast that I had entered into a regular scientific dispute with only one scholar (Lowenfeld, of Munich). The end of this was that we became friends and have remained friends to this day. But I did not repeat this attempt for a long time, because I was not certain that the outcome would be the same.
Now you will surely judge that so to reject the discussion of literature must evidence stubborness, a very special obtuseness against objections, or, as the kindly colloquialisms of science have it, "a complete personal bias." In answer, I would say that should you attain to a conviction by such hard labor, you would thereby derive a certain right to sustain it with some tenacity. Furthermore, I should like to emphasize the fact that I have modified my views on certain important points in the course of my researches, changed them and replaced them by new ones, and that I naturally made a public statement of that fact each time. What has been the result of this frankness? Some paid no attention at all to my self-corrections and even to-day criticize me for assertions which have long since ceased to have the same meaning for me. Others reproach me for just this deviation, and on account of it declare me unreliable. For is anyone who has changed his opinions several times still trustworthy; is not his latest assertion, as well, open to error? At the same time he who holds unswervingly to what he has once said, or cannot be made to give it up quickly enough, is called stubborn and biased. In the face of these contradictory criticisms, what else can one do but be himself and act according to his own dictates? That is what I have decided to do, and I will not allow myself to be restrained from modifying and adapting my theories as the progress of my experience demands. In the basic ideas I have hitherto found nothing to change, and I hope that such will continue to be the case.
Now I shall present to you the psychoanalytic conception of neurotic manifestations. The natural thing for me to do is to connect them to the phenomena we have previously treated, for the sake of their analogy as well as their contrast. I will select as symptomatic an act of frequent occurrence in my office hour. Of course, the analyst cannot do much for those who seek him in his medical capacity, and lay the woes of a lifetime before him in fifteen minutes. His deeper knowledge makes it difficult for him to deliver a snap decision as do other physicians—"There is nothing wrong with you"—and to give the advice, "Go to a watering-place for a while." One of our colleagues, in answer to the question as to what he did with his office patients, said, shrugging his shoulders, that he simply "fines them so many kronen for their mischief-making." So it will not surprise you to hear that even in the case of very busy analysts, the hours for consultation are not very crowded. I have had the ordinary door between my waiting room and my office doubled and strengthened by a covering of felt. The purpose of this little arrangement cannot be doubted. Now it happens over and over again that people who are admitted from my waiting room omit to close the door behind them; in fact, they almost always leave both doors open. As soon as I have noticed this I insist rather gruffly that he or she go back in order to rectify the omission, even though it be an elegant gentleman or a lady in all her finery. This gives an impression of misapplied pedantry. I have, in fact, occasionally discredited myself by such a demand, since the individual concerned was one of those who cannot touch even a door knob, and prefer as well to have their attendants spared this contact. But most frequently I was right, for he who conducts himself in this way, and leaves the door from the waiting room into the physician's consultation room open, belongs to the rabble and deserves to be received inhospitably. Do not, I beg you, defend him until you have heard what follows. For the fact is that this negligence of the patient's only occurs when he has been alone in the waiting room and so leaves an empty room behind him, never when others, strangers, have been waiting with him. If that latter is the case, he knows very well that it is in his interest not to be listened to while he is talking to the physician, and never omits to close both the doors with care.
This omission of the patient's is so predetermined that it becomes neither accidental nor meaningless, indeed, not even unimportant, for, as we shall see, it throws light upon the relation of this patient to the physician. He is one of the great number of those who seek authority, who want to be dazzled, intimidated. Perhaps he had inquired by telephone as to what time he had best call, he had prepared himself to come on a crowd of suppliants somewhat like those in front of a branch milk station. He now enters an empty waiting room which is, moreover, most modestly furnished, and he is disappointed. He must demand reparation from the physician for the wasted respect that he had tendered him, and so he omits to close the door between the reception room and the office. By this, he means to say to the physician: "Oh, well, there is no one here anyway, and probably no one will come as long as I am here." He would also be quite unmannerly and supercilious during the consultation if his presumption were not at once restrained by a sharp reminder.
You will find nothing in the analysis of this little symptomatic act which was not previously known to you. That is to say, it asserts that this act is not accidental, but has a motive, a meaning, a purpose, that it has its assignable connections psychologically, and that it serves as a small indication of a more important psychological process. But above all it implies that the process thus intimated is not known to the consciousness of the individual in whom it takes place, for none of the patients who left the two doors open would have admitted that they meant by this omission to show me their contempt. Some could probably recall a slight sense of disappointment at entering an empty waiting room, but the connection between this impression and the symptomatic act which followed—of these, his consciousness was surely not aware.