I may remark that the savings effected in this department have already exceeded my estimate as laid before the select committee of the House of Commons on Postage of 1843 (p. 90).
From the facility with which the necessary changes, many of them difficult and complicated, have been effected in this department since it came under my immediate and exclusive direction, your Lordship will, perhaps, deem it not unreasonable to infer that, with similar means at my command, a like success may be obtained elsewhere; and the encouragement hence derived has augmented my earnest desire to attempt without delay improvements in other departments, for years contemplated, which, while they present many difficulties, are of no slight importance to the public service.
The complete consolidation of the two corps of letter-carriers is a promised measure of this description. This consolidation I first recommended in the year 1837, submitted to the Treasury in the year 1842, laid before the select committee on postage of 1843, and sustained through a severe examination. Up to that time it was opposed by the Post Office authorities, and not supported by the Treasury; but at the commencement of 1847 a decided step was taken in that direction, and with advantageous results.
My opinion of the value of the measure has never varied, and my desire for its adoption is, of course, greatly strengthened by finding it pressed on the Office by the Chancellor of the Exchequer, whose exhortations to the same effect have now, for twelve months, been from time to time earnestly given.
But, after the maturest deliberation, I still feel impressed with the painful conviction that unless I could be placed, with reference to the departments concerned in the change, in a position similar to that which I hold with regard to the Money Order Office, the attempt would not only fail, but might produce a state of serious insubordination.
Your Lordship will bear in mind that the improvement in question involves other changes, some of them of a very complicated nature, and such as could be effected only by a delicate and difficult process; I need not say that where the ramifications are so numerous, it is quite impossible to frame, in prospectu, any detailed plan which will not require very much of subsequent modification. The experience derived from each step of the process, will be required to govern the succeeding step. The improvements must be introduced on the tentative principle, and extended or varied, hastened or delayed, according as the peculiar feelings and opinions of parties concerned, or other circumstances, may require. In fine, the management will constantly demand immediate, confidential, and uninterrupted intercourse with those most conversant with details, or on whom the duty of immediate execution will devolve, as well as the exercise of an influence and authority limited only by due subordination to your Lordship.
In the absence of these aids, any attempt to effect the improvement in question would, in my opinion, be most inexpedient.
In the same category with this measure are various others, some of which are of pressing importance, at a time when there is so great a demand on the part of the Government for retrenchment and economy in every department of the public service; and, considering that every delay renders such improvement more and more difficult, I respectfully submit the importance of my being early placed in a position for entering upon them with safety and success.
I trust, my Lord, that in earnestly dwelling on these considerations as affecting the public interest, I advance no improper claim as regards myself. Your Lordship will, I am sure, remember that expectation of such promotion was held out to me, contingent only on my demonstrating that I possess the requisite administrative capabilities, and that one object in placing the Money Order Departments under my immediate direction was to bring these capabilities to the test. With the result of this experiment your Lordship has been pleased to express entire satisfaction, and, combining this testimonial with the repeated expressions of approval with which your Lordship has honoured me during the two years of my service, I trust I am not assuming too much in regarding the conditions as fulfilled.
I am the more strongly impelled to ask for the fulfilment of the contingent expectation, because, in addition to the Treasury’s demand and your Lordship’s exercise for economy, there is, from time to time, a manifestation of some disappointment in the public mind. It is naturally expected that, under your Lordship’s sanction, I should effect the improvements in reference to which my appointment was made. And as the public is far from being fully aware of the difficulties under which I labour, and as I am of course precluded by my position from giving explanations, I am exposed to attacks which I must not repel, and suffer in my reputation, without being conscious of blame.