Ah, thought Mendax. The command is `logon' not `login'.

:logon

The Telecom exchange answered: `username:' Now all Mendax had to do was figure out a username and password.

He knew that Telecom used NorTel equipment. More than likely, NorTel staff were training Telecom workers and would need access themselves. If there were lots of NorTel employees working on many different phone switches, it would be difficult to pass on secure passwords to staff all the time. NorTel and Telecom people would probably pick something easy and universal. What password best fitted that description?

username: nortel

password: nortel

It worked.

Unfortunately, Mendax didn't know which commands to use once he got into the machine, and there was no on-line documentation to provide help. The telephone switch had its own language, unlike anything he had ever encountered before.

After hours of painstaking research, Mendax constructed a list of commands which would work on the exchange's computer. The exchange appeared to control all the special six-digit phone numbers beginning with 13, such as those used for airline reservations or some pizza delivery services. It was Telecom's `Intelligent Network' which did many specific tasks, including routing calls to the nearest possible branch of the organisation being called. Mendax looked through the list of commands, found `RANGE', and recognised it as a command which would allow someone to select all the phone numbers in a certain range. He selected a thousand numbers, all with the prefix 634, which he believed to be in Telecom's Queen Street offices.

Now, to test a command. Mendax wanted something innocuous, which wouldn't screw up the 1000 lines permanently. It was almost 7 a.m. and he needed to wrap things up before Telecom employees began coming into work.