Cincinnati, Ohio
We put the new employee into a department and assign him or her to a machine in charge of a skilled operator. The new employee becomes at once an observer and a helper, and in a little while takes charge of the machine and the skilled operator stands by and gives special instructions.
We have detail instruction cards or process sheets for all operations, and one of these cards in the hands of the new operator will serve as a guide for turning out the work properly after the instructor leaves the new employee to himself or herself.
In addition to this we have certain selected engineers from the Time Study Department, who are attached to both the day and night shifts, and devote their entire time to coaching the new operators, and see to it that they learn to acquire the desired degree of skill and proficiency.
We find that the women who are selected for this sort of work just about equal the men. They show considerable enthusiasm for the work, as is indicated by a less degree of lateness and absenteeism than that of the men, but we have not had enough experience as yet to say anything definite in this regard.
It is also perhaps true that we are taking greater pains instructing the women than we would in the ordinary course take in instructing green men.
(Signed) Charles S. Gingrich.
THE STANDARD PARTS CO.
Cleveland, Ohio
Each individual department at the start of the year had its own training division, that is, while we had the orders we lacked a good many of the machines necessary to do our work and the proper tool equipment to start with. We also required the services of eight hundred additional people.