At the same time, the man who volunteers for a particular line of duty—especially if it is a hard duty—already has one mark in his favor. The fact that he wants to do it is one-half of success. Before turning him down, there must be a substantially clear showing that he lacks the main qualifications. It must be a compelling reason, rather than the overweening excuse that it is more convenient to keep him where he is. In any case, he should be thanked for coming forward, and earmarked as a good prospect for the next likely opening.
There is a slack saying in the services that "the good man never volunteers." That is an outright canard. The best men still do.
In job placement, mistakes are inevitable. Any authority in this work will say so. Every experienced man who has had conspicuous success in picking the right men, and in getting scores of individuals started up the right ladder, will also shudder a little as he recalls his particularly atrocious blunders. Outward appearances are so greatly deceiving! The prior estimates placed on men are so frequently highly colored or outright dishonest!
As to the making of mistakes, it is just not enough to comment that they have value, provided one has sufficient breadth to learn from hard experience. What is vastly more important is that the mistake, once made, will not be needlessly compounded. That is a normal, human temptation. The attitude, "I don't care if he is a chump; he's my chump," has nothing in its favor. Yet it becomes a point of pride in some men that they will not admit their judgments are fallible. Consequently, having chosen the wrong man for a given responsibility, they will sustain him there, come hell or high water, rather than make public acknowledgement of error.
With what result? Mainly this, that for the sake of the point, they win, with it, the contempt of their other subordinates. For there is something very childish about this form of weakness, though it is a failing not unknown in many men otherwise qualified for high responsibility. To put it plainly, no man has the moral right to suffer this upon any organization he is professing to serve.
The advice of one's subordinates, as to the placement and promotion of men with whom they are in close contact, is not to be followed undeviatingly. Men play favorites: they will sometimes back an individual for no better reason than that they "like the guy." Too, each small group leader, even the best one, will work to advance the interests of his own men, because so doing is part of his own buildup. Unless decisions are made from a central point of view, the subordinate who talks the most convincingly will get an extra portion of favor for his men, and jealousies will wrack the organization.
There is one last point. No officer can progress in fitting men to jobs except as he becomes better informed about job requirements. This is an essential part of his education. There is no administrative technique which is separate and apart from knowledge of how basic work is performed in the fields which have to be administered. A great many officers resist this truth, but it is nonetheless valid.
What is eternally surprising in the fighting services is how the aggressive questing for knowledge continues to pay large dividends, and leads, in the average case, to a general forgiveness of one's little sins and vices.