The transaction between a customer and salesperson is not just so much money changing hands for a certain article. It represents the crowning success of a long series of operations, that, through your hands as the H.B.C. representative, reaches the goal for which it was intended, an appreciative buying public.
Upon the conduct of the rank and file—upon the impressions that are derived from your personality—is this Company judged.
The courtesy, helpfulness and efficiency that are displayed by you are the greatest assets this Company has. To know and to realize that no matter what your position in the service of the Company may be, that the Company is absolutely depending on your efforts will be to create in you a greater desire for helpfulness and efficiency which cannot fail to mean greater success for yourself and Company too.
[VANCOUVER]
Everybody Boost for Our 1921 Hockey Team
It has been asked of the editor why there were not more attending the hockey games last winter, and why the H.B.C. employees were very backward in supporting their own team, being especially conspicuous by their absence. We've a dandy team this year, folks, and the boys sure would like some "rooters." Come along and bring your friends and the horn off the old Ford. Help the team make a name for themselves in the Commercial League. The following are the names of our players:
W. E. Almas (Capt.)
E. Herbert
P. Timmins
Chub Anderson
R. M. Mair
J. Gilroy
J.C. Hamm
J. McDonald
J. D. Barber
C. Boe