MERCK’S PURE PEPSINE IN SCALES
We have taken a great deal of trouble to put before our friends and the Trade the excellent character of this preparation. It is offered at a reasonable price, and dispensing chemists should put before their Medical friends its well-known merits. It possesses high digestive powers, is perfectly solvent, and keeps well. We have it in 1 lb., ½ lb. and 1 oz. bottles.
The London Drug Co.,—Importers
LONDON, ONT.
PUT YOURSELF IN HIS PLACE.
It is always in order to talk about the deportment of clerks towards customers, says Geyer’s Stationer. Almost every person one meets has a theory on the subject which, on investigation, will be found more or less tinctured with selfishness. Admitting that clerks are not always as affable as they should be, it is just as true, on the other hand, that customers are often at fault in manners, and too frequently excite similar shortcomings in those who are serving them for the time being. Still, in the world of clerks, patience should never cease to be a virtue, and a good salesman or saleswoman will never show a ruffled temper even under the most trying circumstances. Next to affable manners a cool head is of vital importance, for who likes to deal with fussy, confused people, and when rapid work is necessary, as at the busy season in large retail stores, the man or woman with a rather short supply of nerves will generally come out ahead.
Alertness and promptness are conceded requisites and obligingness a positive essential. But the faculty most valuable in a salesman is that of reading character, and if it is backed by ready adaptability and a mind sufficiently well informed to cater mildly to discoverable idiosyncrasies, so much the better.
A salesman’s business is, of course, to sell goods, but it is equally his duty to make the store a pleasant place for customers; and above all, to make them carry away a feeling of perfect satisfaction with the business they have transacted. This can be done without giving overweight or over-measurement, which are nothing less than a betrayal of trust, and as reprehensible as giving short weight and measure, the odium of which must, in the nature of things, fall upon the employer.
“Put yourself in his place” is an excellent guide to practice. A clerk who considers what qualities and qualifications he would like in employees were he, himself, an employer of men, and governs his conduct accordingly, will not stray far from the right course. An employer who can, in fancy, put himself behind the counter and view himself from the clerk’s standpoint, will be vastly wiser and more successful in his management, and customers who can imagine themselves in the salesman’s place, and can comprehend the thousand and one trials they are subjected to by careless and indifferent humanity, will, if they choose, be able to save both themselves and the clerks an infinite amount of wear and tear of nerve force, and at the same time, receive vastly more satisfactory service.