The Library and Society: Reprints of Papers and Addresses

by Unknown

In any undertaking results depend directly, and often largely, upon the perfection of organization. Organization implies a mind which can grasp the undertaking as a whole, follow it out, each step in detail, estimate the various factors, personal and impersonal, provide for unforeseen contingencies, and furnish the faith, the will-power, the personal magnetism, whatever you choose to call it, in such measure as is needed to carry it through. Such a mind sees the end at the beginning, and thinks of it as already done while to others it may seem far off and even impossible. Such thought, often the work of one mind, sometimes the result of cooperation, is behind every piece of accomplished work. Other elements may doubtless be essential, but there can be no adequate results without organization. And, making allowance for other elements, the perfection of results depends upon the perfection of organization....

For the reason of this tendency we have not far to seek. I believe it is found in the scientific spirit of the age, which is surely pervading every sphere of human thought and activity. The careful investigation of facts, the deduction of the law from the phenomena, the distrust of chance and the loyalty to the law deduced, all of which evidence the scientific spirit, mark alike the great financier, diplomatist, inventor, philanthropist.

In some undertakings organization alone will suffice. For example, making a machine, laying out a railroad, compiling a volume of statistics. In others there must needs come in what I will call the human element, the consideration of people, not in masses, but as individuals, that matchless, indescribable quality which we call human sympathy....

Illustrations might be multiplied in educational, religious, and philanthropic efforts where we work for the masses, and forget that each one of the mass is a human being with passions, sensibilities, aspirations like our own. This interest in the human being as such, which is a gift to some, can be cultivated, but it can never be simulated. The counterfeit always rings false. Joined to a good memory for names and faces, it gives a person a power which can hardly be estimated....

It seems to me that these two principles apply with tremendous and unusual force to the problems of the modern library. I will speak of the public library alone because it has a wider reach and a closer touch on life.

We will review in imagination the library situation in this country. We take up Mr. Flint's Statistics volume for 1893; we sum up 593 free libraries in the New England states, 520 in New York, Pennsylvania, and New Jersey, 285 in the Southern states, 758 in the Western states, a total of 2156 free libraries.

We recall our friends in the American Library Association, who constitute with some marked exceptions, who prefer to work alone, the high-water mark of the fraternity. As their names pass before us we take a measure of the men and women. We think of their libraries which we may have visited, or, better still, which we have used as readers. In some few cases we know the influence of these libraries in the town or city. Take it for all in all we find a body of hard-working men and women translating into practice noble ideals. As a result, the library is beginning to get a hold upon the community. But it is only a beginning and, compared with the possibilities, only a prophecy of what may and will be. Are not the failures in our work due to the lack of the best organization and the true human touch?

A librarian is appointed, let us say, to an important post. He has doubtless had experience in library work. He comes on to consult with the trustees. They vote to send him on a trip for getting ideas from other libraries. He probably has on his hands a beautiful building illy adapted to library work. He carries the plans with him, and spends most of the time with other members of the craft, in choosing the least of several evils in placing the reference-room, catalog, charging-desk, etc. He secures two or three assistants with training, experience, or both, and fills the minor places with local help chosen by examination or by luck or by personal favor. He learns in a general way the character of the town and selects books with that in view. If there are certain manufacturing interests or a particular foreign population, he makes large purchases in those lines. He decides on a system of classification, of cataloging, and on a method of charging. The books are rushed through the various processes, though all too slowly for an impatient public. In a few months at the latest the big educational plant begins to be utilized.

The circulation surprises the most sanguine, the average of fiction drops a little below the usual mark, good service is done at the information or reference desk by the enthusiastic man or woman having it in charge, work is begun with the schools, and a little fraction of teachers make the children know books because they know books themselves. The rest go through the motions. The bookworm fills his corner, the chronic grumbler has his little say, the usual number of prize questions are answered. The library becomes the very bread of life to those who are ready to receive it, and gives refreshment and suggestion and inspiration to many more. The profession approves. At the next A.L.A. meeting Mr. —— is brought forward more prominently, and the wise ones say, “I always thought he was a rising man.”