[From a Sketch by Mrs. C. Adele Fassett.]
In the Pension Bureau there was also some wholesome investigation, and the efficiency of its administration and the vigilance of its scrutiny into fraudulent claims upon the government were materially increased, with the result of saving to the Treasury hundreds of thousands of dollars annually. In the Land Office a series of extensive frauds in what was known as "Chippewa half-breed scrip" were discovered during the first six months of Mr. Chandler's term. The matter was one that had been brought to the attention of the Department under other Secretaries, but no detection of rascality had followed. Mr. Chandler ordered a thorough investigation, which was pushed vigorously by Mr. Gorham and Mr. Gaylord. The end was the breaking up of a strong and corrupt combination, the prompt removal of all officers connected with its past operations, and the reporting of the facts to the proper Congressional committees for further action. The Secretary also ordered a consolidation of the seven stationery divisions of the Department into one central office, securing thereby a lessened cost of management which was and is worth $20,000 annually to the Treasury.
The result of this exhibition of executive vigor need not be described in detail. Under the impetus of shrewd insight, disciplined business habits, and firm purpose, the morale of the various bureaux improved rapidly. Abuses withered up, inefficiency became industry, and fraud took flight.[38] The Interior Department became a strongly-officered and well-administered branch of the government. Men saw that it had at last a head who meant that his subordinates should be honest and should render efficient service, and who could push his intentions into acts. Mr. Chandler, who had originally doubted as to whether he could still command his old mercantile faculty of mastering and managing a host of details, convinced both himself and others that this was still one of his powers. His administration made evident the benefits of the supervision of the public business by a practical man of affairs, and no member of President Grant's Cabinets made a record more enviable for unostentatious and efficient discharge of duty.
The anecdotes of Mr. Chandler's Cabinet service are many and entertaining. He commenced by arming himself for the chronic battle of all heads of departments with the claimants of patronage. One of his first orders prohibited clerks from recommending applicants for position, and another provided him with a statement of the number of employes in the Department from each Congressional district. A memorandum book, containing this information, was constantly by his side, and was used almost daily. A Congressman would apply for the appointment to a clerkship of some constituent whom he was anxious to oblige or assist. The record would be produced, and something like this conversation would follow: "You see your quota is full, but that don't matter; pick out any man you want me to remove and I'll put your man in his place at once." "But," the Congressman would reply, "I can't do that. If I ask you to turn out any of these men I shall get myself into hot water." "You don't mean to say that you're asking me to get myself into hot water for you?" the Secretary would answer, and with this weapon, thus used half banteringly but still effectively, he, with perfect good-nature, turned aside the Congressional pressure for positions.
He also carefully kept memoranda of the official records of his subordinates, and charges against any one of them coming from responsible sources were certain to be thoroughly investigated. But no man could be more wrathful at mere backbiting or at efforts for the secret undermining of reputation. His repugnance to injustice was no less keen than his sense of justice. One afternoon a man of clerical aspect and garb called at his office, and said, after introducing himself, "Mr. Chandler, I presume it is your intention to have none but correct people in your Department."
"That is my intention."
"Well, do you know, sir, that you have a woman in one of the bureaux of your Department who is of bad character."
"No, sir, I do not know that I have any such persons in my Department."
"I thought you didn't know it, Mr. Chandler, and so I decided to come and inform you."