Customers scarcely knew on which side of the street they were doing their shopping: they went into one of the two palaces, and surprised themselves by emerging from the other. You entered a lift, and, as it swooped, the crowded floors flashed upward. "Which department, madam? Parisian Jewellery?... Boots and Shoes! Step this way." You passed through a long, narrow and brilliantly illuminated department, such as Sham Diamonds or Opera Cloaks, where artificial light is a necessity for correct selection; you went up a broad flight of shallow stairs; and there you were, in Boots and Shoes. But the thing you didn't know, the funny thing, was that all unconsciously you had been through a sub-way under the road. Just when you stood to gape at the sparkling ear-rings or to finger the rich soft cloaks, the heavy traffic of High Street was bang over your head.
And truly there was nothing that you could not buy now at Bence's—on one side of the road or the other. Ball dresses for as much as fifty guineas, tailor-made walking costumes for as little as eighteen shillings, a thousand pound coat of Russian sable, or a farthing packet of pins, palm trees for the conservatory or Brussels sprouts for the kitchen—whatever the varied wants of the universe, it was Bence's proud boast that they could be supplied here without failure or delay.
Sometimes when business had taken Mrs. Marsden to London and she and Yates were driving through the streets in a four-wheeled cab, she studied the appearance of the great metropolitan shops, and mentally compared them with what she had left behind her at Mallingbridge. Once, when the dusk of an autumn day was falling and she chanced to pass the most world-famous of all emporiums, she told the cabman to let his horse walk; then, as they crawled by the endless frontage, she measured the glare of the electric lamps, counted the big commissionaires, estimated the volume of the crowd outside the glittering windows; and, critically examining the thing in its entirety, she felt a supreme satisfaction. To her eye and judgment it was no bigger, brighter, or more impressive than Bence's. In all respects Bence's was every bit as good.
Each morning, fair or foul, at nine-thirty sharp, she left her charming and luxurious home, and came spinning in her small motor-car down the three-mile slope that now divided house from shop. The car, avoiding High Street, wheeled round through Trinity Square, worked its swift way to the back of Bence's, swept into a quiet, stately court-yard, and delivered her at the perron of a noble architraved doorway. This was the private or business entrance to the domed palace.
A porter in sombre livery was waiting on the marble steps to receive her, to carry her shawl or reticule, to usher her to the golden gates of the private lift.
In a minute she had majestically soared to an upper floor.
This managerial side of the building would not unworthily have formed a portion of a public department, such as the Treasury or India Office: it was all spacious, silent, grand. She passed through a wide and lofty corridor, with mahogany doors on either hand—the closed doors of the managers' rooms; and no sound of the shop was audible, no sign of it visible.
Her own room, at the end of the corridor, was very large, very high, very plainly decorated. Mahogany book-cases, with a few busts on top of them; one table with newspapers of all countries, another table with four or five telephonic instruments—but absolutely no office equipment of any sort: not so much as a writing desk, Yankee or British. She scarcely ever writes a letter now; even marginal notes are dictated. Time is too precious to be wasted on manual labour, however rapid. Time is capital; and it must be invested in the way that will yield the highest interest.
"What is the time?" and she glanced at the clock on the carved stone mantelpiece.
"It wants seven minutes of ten."