With the knowledge that he could not hope to share with Gorham upon equal terms in the control of the Consolidated Companies, there came to him a realization of the necessity of strengthening himself on every possible side in order to be prepared to take advantage of the first opportunity, whatever that might be or whenever it might come, to alter the present relations. His marriage to Alice would be a step of prime importance, but this alone was not enough. As Gorham's son-in-law he would still be his subordinate, and Covington's nature demanded an opportunity to stand at least on a basis of equality with his present chief, sharing with him the arrogance of the prerogatives and the absolute autocracy now assumed alone by Gorham in dominating the policy of the business.
In Covington's opinion, Gorham was carrying the principles upon which the Consolidated Companies was based beyond all reason. The corporation had passed the experimental stage, and now possessed ample strength to take advantage with safety of its unique position. Gorham was right, he admitted, in his idea that public necessities ought to be reduced in price when once controlled by the Companies. The public approval and general confidence which this established were of distinct value, but there was absolutely no reason for continuing to give the public so large a share of the saving. It was not so much the amount that was saved as the fact that a saving was actually accomplished which served to advertise the Consolidated Companies. Gorham's real motive could be only to strengthen his personal prestige. Several of the other directors shared this conviction with Covington, and he made it his business to discover just where each one stood against the time when this information should serve him in good stead.
The executive offices of the Consolidated Companies occupied an entire floor in one of the most spacious buildings on Broadway, yet to a casual visitor they gave little indication of the vast power which centred there. The rooms were substantially furnished, but everything evidenced a restraint equal almost to the conservatism which is so distinguishing a mark of the old-established English houses. This was an expression of Robert Gorham's individuality, and the Companies itself reflected it in its modest exterior appearance as in all other features, emphasizing the one influence which held together and amalgamated into a composite unit the many factors which necessarily formed the integral parts.
Gorham's ideas of business management were scientific, and his first step, after absorbing a new concern, was to have the principles of science introduced. He insisted that the workman should be supplemented by close co-operation on the part of the management in laying out his work for him in advance; by showing him how to eliminate unnecessary motions; by teaching him to make every portion of his work, however simple, a scientific performance; by studying his own individuality to the extent of assisting him to correct methods which militated equally against his own highest efficiency and the obtaining of the highest efficiency of the machine he operated; by bringing him to a realization that traditional knowledge of his specialty was a lower grade of skill than that knowledge gained by modern scientific study.
On the other hand, he undertook to correct faults of administration as well as inefficient methods of execution, demonstrating to each manager the cash value to the Consolidated Companies of this close co-operation with his workmen. It was shown that greater product was to be obtained from workmen who performed their tasks under conditions which tended to make them happy and contented, which gave them opportunities to advance themselves to points marked only by their personal limitations; where they could maintain their self-respect and with his help increase it, in that they could hope to become the most skilful operatives in their particular specialties, and to earn higher wages than any employer could afford to pay under other conditions. With every machine, human or mechanical, running each day at its maximum degree of productivity, Gorham knew that the corporation could well afford to share its largely increased income with those who had co-operated to secure it; and the workmen could not begrudge their employer the augmented profits, since they not only had received their share, but because they knew that the increase was the result of the efforts of the management quite as much as their own.
Throughout the offices themselves was to be found every equipment which modern ingenuity had devised for shortening the processes of daily routine, and of eliminating or reducing to a minimum the details which so clog the wheels of any large enterprise unless properly systematized. Every man exactly fitted the position in which he was placed, and the machine moved forward with an accuracy and a force which was irresistible. The same casual visitor would have noticed this had he been at all observant, and could not have failed to admire the precision which marked every business incident, however trivial.
Shortly after Covington's return to New York the Companies' offices were honored by a visit from Mr. Andrew Harris. The caller asked that his card be taken to Mr. Covington, and as it bore a pencilled memorandum that his business was important and confidential, he was ushered into the private office of the acting head of the Companies. Mr. Harris seemed deeply interested in studying the appearance of the man he had come to see—so much interest, in fact, that Covington resented his scrutiny and inquired the nature of his business.
"Excuse me," Harris said, quickly; "I came to talk over the proposed merger of the New York street railways."
"Then you doubtless wish to see Mr. Gorham," Covington replied. "That is a matter which is wholly in his hands. He is at present in Washington, but will be here within a week."
"Are you not at least partially familiar with the details?" Harris inquired, apparently unmoved by the news of Mr. Gorham's absence.