Durham, who was sent out to Canada as high commissioner to inquire into, and, if possible, remedy the defects in the system of government, which kept the colonies in a chronic state of dissatisfaction, was directed to give his attention to the condition of affairs in the post office.

In his general report, he dealt briefly with this topic, expressing full sympathy with the colonial view, and giving it as his opinion that if his proposition for a union of the provinces should be adopted the control of the post office should be given up to the colonies.[253] But he added the recommendation that, whatever arrangements of a political nature might be made, the management of the post office throughout the whole of British North America should be conducted by one general establishment. This suggestion was not realized until the confederation of the provinces in 1867.

The rebellion in Upper and Lower Canada in 1837 and the following year was productive of much embarrassment to the post office. Many of the postmasters, particularly in Lower Canada, were open sympathisers with the rebels, and, through the opportunities afforded by their post office duties, assisted largely in the carrying out of their leaders' schemes.

Stayner had realized the impolicy of many of the appointments to post offices in Lower Canada. But as the local government was continually appointing to the highest offices men who were conspicuous in the support they lent to the views of Papineau, he did not conceive himself warranted in noticing facts which were ignored by the governor.

There were at least from thirty to forty postmasters besides several mail couriers in Lower Canada implicated in the rebellion. The governor general in Lower Canada, and the lieutenant governor in Upper Canada gave their attention to the conditions, each after his manner.

Gosford, the governor general, having been informed of the disloyalty of the postmasters at Stanstead and Lacolle, suggested that these officials should be dismissed as soon as it could be done without prejudice to the service.[254]

Bond Head, the lieutenant governor of Upper Canada, directed the local surveyor to dismiss the postmaster at Lloydtown instantly, for having, as he said, sent to Mackenzie a series of traitorous resolutions to which the postmaster had attached his name as corresponding secretary of the West King and Tecumseth Political Union. Head explained to Stayner that he was aware that the usual course was to have the dismissal made by the deputy postmaster general, but as he desired to produce a certain moral effect by instant punishment, he was compelled to act through Stayner's agent.

Furthermore, Bond Head asked that Stayner should delegate to Berezy, the surveyor, the power to dismiss peremptorily any person connected with the post office whom the lieutenant governor should judge to have failed in loyalty. Head was an arbitrary personage, who never gladly suffered the execution of his wishes to linger after their utterance.

A painful instance of the hardships inflicted upon innocent men in times of political turmoil was the dismissal of Howard, the postmaster of Toronto.[255] His offence was not disloyalty. Even Bond Head would not venture to say that he was disloyal—but merely that his friendships were so far inclusive as to embrace men of widely differing political opinions.

James Howard had been connected with the post office in Toronto for eighteen years, during eight of which he had been postmaster. Testimony abounded as to his zeal and efficiency as a public official. Stayner reported to the postmaster general that Howard was a man of excellent character, and one of the best officers in the service.