This was what was desired on all sides in Canada. The service would have been much faster, and for Montreal and all places in Upper Canada the postage would have been lower. Since the spring of 1817, steamboats were employed to carry the mails between New York and Albany twice a week, and with other improvements on the route, the time between New York and Montreal was shortened to three days in summer and five in winter.

From New York to York took from nine to eleven days by way of Montreal, and a day less if the mails were carried from New York along the Mohawk valley route to Queenston on the Niagara river, and thence to York.

Compare this with the time occupied between Halifax and Quebec. A month was the average, and to that had to be added two days to Montreal and eight days to York. No advantage enjoyed by Halifax over New York on the sea trip could compensate for the disparity from which the land route between Halifax and Montreal suffered in comparison with the route from New York to Montreal, and as Montreal was the gateway to Upper Canada, the whole of the new province suffered in equal measure with that city.

The gain in time by the New York route was submitted to the general post office, but the proposition to land the mails at that port was opposed by the secretary. He found that there would be eightpence less postage on each letter to Quebec, if it were sent through the United States instead of through the Maritime provinces, and, besides, he was doubtful as to the propriety of sanctioning any scheme which would permit private and mercantile letters to reach Quebec before the government despatches, which in any case must come by way of Halifax.

But though the comings and the goings of the packets were a matter of much concern to Lord Dalhousie and to others, whose correspondence had to be carried by this means, they were of little moment to the general public, who had found a very satisfactory means for the conveyance of their correspondence.

In 1826, the treasury set on foot inquiries as to the arrangements for the conveyance of correspondence across the Atlantic, and the information they obtained must have surprised them.[181] There were three modes of sending letters to Canada from Great Britain. The first was by the official sailing packets. The usefulness of the packets, however, was limited to the conveyance of official despatches.

The high charges and the slowness of the service abundantly account for the failure of the public to employ this means of transmission. The postage on a single letter, that is a single sheet of paper weighing less than an ounce, was two shillings and twopence sterling from London to Halifax by way of Falmouth. To this must be added the postage from Halifax to points in Canada, which was one shilling and eightpence to Quebec; one shilling and tenpence to Montreal; two shillings and twopence to Kingston; two shillings and sixpence to York; and three shillings to Amherstburg.

Thus, employing the more familiar decimal currency, the postage on a single sheet, weighing less than one ounce, posted in London and sent by packet to Halifax and thence to its destination in Canada was, to Quebec ninety-two cents; to Montreal ninety-six cents; to Kingston one dollar and four cents; to York one dollar and twelve cents; and to Amherstburg one dollar and twenty-four cents. Remembering Dalhousie's complaint that it took upwards of seventy days for one of these precious letters to reach him, the unpopularity of the packet service can be appreciated.

The second agency for conveying letters from England to Canada, was by private ship, but through the medium of the post office. A person desiring to send a letter from London to a post office in Canada would write on the cover a direction that the letter was to be sent by a ship which he would name, and post it in the ordinary way.

The post office would accept the direction, and would charge just one half the packet postage for the conveyance to Halifax or Quebec, that is, instead of two shillings and twopence for the sea conveyance, the letter would only be charged one shilling and one penny. But the high charges between the port of arrival in British North America and the offices in inland Canada prevented the extensive use of this means of conveyance.