Visitor Centers
National Park Service Visitor Centers are located just inside the park on both the North Carolina and Tennessee sides. On the Tennessee side the Sugarlands Visitor Center is 3.2 kilometers (2 miles) south of Gatlinburg. The Cades Cove Visitor Center (closed in winter) is located in the Cable Mill area of the Cades Cove Loop Road. On the North Carolina side the Oconaluftee Visitor Center is 3.2 kilometers (2 miles) north of Cherokee.
If you plan to be in the park just a few hours or up to several days, you will do yourself a favor by checking out a visitor center. Museum displays give you a quick and interesting insight into both nature and history in the park. At Sugarlands there is a free movie. Books, maps, and other publications are offered for sale in the visitor centers and free park folders are available. These resources—and the people working the information desks—can help you plan your stay in the park within the time limits you must meet.
The Great Smokies is a large park whose diverse features are separated by significant driving times. Park employees can help you use your time to best advantage.
Visitor centers also offer restroom facilities, drinking water, and a mail drop and they sell film for your convenience. Here you can get backpacking information and apply for a backcountry use permit. (See section on [Backcountry Use].) Visitor center bulletin boards carry information on road conditions, urgent contact requests, and interpretive programs.
Visitor centers are open 8 a.m. to 4:30 p.m. during the winter, with extended hours of operation in the spring, summer, and fall. The Cades Cove Visitor Center is open from 9 a.m. to 5 p.m. from mid-April to late November.