The fault that distresses those in authority in the present must be regarded as the sign of a hidden conflict that has distressed the child in the past. It is this conflict, then, that must be discovered and dealt with. Never in any case can the lazy adult view be accepted that the delinquent child does wrong because of original sin.

The young do wrong when they suffer, usually through the blunders of those who are supposed to train them; their faults in behaviour are a relief for pain they find too intolerable to bear. If the boy or girl is happy in harmony with his or her world, then that boy or girl is good.

To find the real cure for this unhappiness of soul is, of course, a most difficult task. It can be accomplished completely only by those specially trained in understanding and analysing the child mind. But much good, and a return to healthy happiness can often be gained, by a little helpful understanding of the special problems of the individual boy or girl. It is the educator’s duty to try to pour daylight on the hidden plague spots of the soul.

This can never be done by cruelty or any form of coercive treatment which arouses fear—the most deadly enemy to right conduct. The way to educate the abnormal, the difficult boy or girl, is not to be shocked or to punish them, but to show them sympathy, directed by knowledge.

Teach these girls and boys that they have failed in good conduct, not because they are bad or different really from other more fortunate young people, but because they have been unhappy—ill with feelings of insecurity, of deficiency, of loneliness, of failure; help them to understand the causes that have brought about this condition, why they have felt inferior, been unhappy; and then build up their characters by giving them new opportunities of finding happiness in their work and in their play, providing new interests and creating opportunities for new responsibilities. These young people want kindness and to be taught to be sociable. Moral conduct is never easy. We all want what we do want. We surrender our wishes only because we find we satisfy other desires by so doing. We are praised and rewarded for good conduct and for preferring to give up to others what we want to do ourselves. And a very practical lesson in our training of delinquents depends upon this. The educators must take the greatest possible care that bad conduct does not give greater pleasure than good conduct. Doing wrong so often opens for the young the widest and easiest door to gain excitement. If boys and girls in Borstal institutions and in reformatories are left unnoticed and never praised when good they quickly feel neglected. And though they do not recognise these disappointed feelings they act very strongly in setting them to seek for some kind of relief. And if allowed to enjoy power when they become rebellious, through the notice that is bestowed upon them and the upsetting of the usual regime of the school or the prison workshop, they will continue to indulge in bad conduct whenever they are bored or, for any reason, crave some form of emotional relief.

Bad conduct is primitive, infantile conduct, and one of its strongest characteristics is the tendency to proceed more directly, more unthinkingly, and more selfishly to the goal of the wishes than is usually done by the reasonable adult.

The little child wants something, grabs at it, and when it does not at once get it, screams and breaks into a passion.

Now this is just what is done by the delinquent boy or girl, whose conduct must be regarded as infantile, frankly selfish, and regulated only by doing what one wants and getting what one wants. Such conduct points to a condition of retarded growth; and usually can be traced back to some mistake in the early training, which has prevented an adaptation of the character to grown-up conditions, so that the boy or girl of seventeen or eighteen acts still like the young child of four or five years of age.

Every child, who is to grow into a successful and happy adult, has to grow out of this primitive behaviour and to learn social standards of conduct—to think what other people want and to measure their own conduct in its relation to others.

Thus the real problem of the education of the delinquent boy or girl is to help them to grow up. And the very first step is to teach them to stop thinking about themselves. They have to learn to turn outwards towards others and away from their own wishes and hidden desires, that are the real cause of their unhappiness and bad conduct.