Result: I forced the repairman to install the new disk drive that my machine needed.
Moral: always keep on hand some good backup copies of important programs that you can take with you to the repair shop to make certain that the people there have done the job right.
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Rothman’s Law of Computer Trouble-Shooting (Cribbed From an Old Rule for Fliers)
1. If your computer messes up, remember the very last thing you did, whether in hardware or software.
2. See if that isn’t the answer to your problem.
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TWENTY-TWO
When will the new machine be available?
Be especially wary in buying recently introduced computers—even from giants like Xerox.