"I'll rent one before I come back," said Eleanor, who evidently lacked neither energy nor good-will. She said to Mrs. Putnam: "I'm going, instead of you, so that you can superintend opening those boxes. They are making a most horrible mess of it, I know."
"Before a single one is opened, you ought to take down the name and address of the sender, and then note the contents," said Ellen, speaking with authority. "A card-catalogue would be a good system for keeping that record, I should think, with dates of the arrival of the cases. And why couldn't you keep track of your refugees that way, too? A card for each family, with a record on it of the number in the family and of everything given. You could refer to it in a moment, and carry it out to the room where the refugees are received."
They gazed at her plain, sallow countenance in rapt admiration.
"Eleanor," said Mrs. Putnam, "bring back cards for a card-catalogue, hundreds of cards, thousands of cards." She addressed Ellen with a respect which did honor to her native intelligence. "Miss Boardman, wouldn't you better take off your hat? Couldn't you work more at your ease? You could hang your things here." With one sweep of her white, well-cared-for hand she snatched her own Parisian habiliments from the hanger and hook, and installed there the Marshallton wraps of Ellen Boardman. She set her down in front of the desk; she put in her hands the ridiculous little Russia leather-covered note-book of the "accounts"; she opened drawer after drawer crammed with letters; and with a happy sigh she went out to the room of the packing-cases, closing the door gently behind her, that she might not disturb the high-priestess of business-management who already bent over those abominably mis-used records, her eyes gleaming with the sacred fire of system.
There is practically nothing more to record about the four months spent by Ellen Boardman as far as her work at the vestiaire was concerned. Every day she arrived at number 27 rue Pharaon at eight o'clock and put in a good hour of quiet work before any of the more or less irregular volunteer ladies appeared. She worked there till noon, returned to the Y.W.C.A., lunched, was in the office again by one o'clock, had another hour of forceful concentration before any of the cosmopolitan great ladies finished their lengthy déjeuners, and she stayed there until six in the evening, when every one else had gone. She realized that her effort must be not only to create a rational system of records and accounts and correspondence which she herself could manage, but a fool-proof one which could be left in the hands of the elegant ladies who would remain in Paris after she had returned to Kansas.
And yet, not so fool-proof as she had thought at first. She was agreeably surprised to find both Mrs. Putnam and her pretty niece perfectly capable of understanding a system once it was invented, set in working order, and explained to them. She came to understand that what, on her first encounter with them, she had naturally enough taken for congenital imbecility, was merely the result of an ignorance and an inexperience which remained to the end astounding to her. Their good-will was as great as their native capacity. Eleanor set herself resolutely, if very awkwardly, to learn the use of the typewriter. Mrs. Putnam even developed the greatest interest in the ingenious methods of corraling and marshaling information and facts which were second nature to the business-woman. "I never saw anything more fascinating!" she cried the day when Ellen explained to her the workings of a system for cross-indexing the card-catalogues of refugees already aided. "How do you think of such things?"
Ellen did not explain that she generally thought of them in the two or three extra hours of work she put in every day, while Mrs. Putnam ate elaborate food.
It soon became apparent that there had been much "repeating" among the refugees. The number possible to clothe grew rapidly, far beyond what the "office force" could manage to investigate. Ellen set her face against miscellaneous giving without knowledge of conditions. She devised a system of visiting inspectors which kept track of all the families in their rapidly growing list. She even made out a sort of time-card for the visiting ladies which enabled the office to keep some track of what they did, and yet did not ruffle their leisure-class dignity ... and this was really an achievement. She suggested, made out, and had printed an orderly report of what they had done, what money had come in, how it had been spent, what clothes had been given and how distributed, the number of people aided, the most pressing needs. This she had put in every letter sent to America. The result was enough to justify Mrs. Putnam's naïve astonishment and admiration of her brilliant idea. Packing-cases and checks flowed in by every American steamer.
Ellen's various accounting systems and card-catalogues responded with elastic ease to the increased volume of facts, as she of course expected them to; but Mrs. Putnam could never be done marveling at the cool certainty with which all this immense increase was handled. She had a shudder as she thought of what would have happened if Miss Boardman had not dropped down from heaven upon them. Dining out, of an evening, she spent much time expatiating on the astonishing virtues of one of her volunteers.
Ellen conceived a considerable regard for Mrs. Putnam, but she did not talk of her in dining out, because she never dined anywhere. She left the "office" at six o'clock and proceeded to a nearby bakery where she bought four sizable rolls. An apple cart supplied a couple of apples, and even her ignorance of French was not too great an obstacle to the purchase of some cakes of sweet chocolate. With these decently hidden in a small black hand-bag, she proceeded to the waiting-room of the Gare de l'Est where, like any traveler waiting for his train she ate her frugal meal; ate as much of it, that is, as a painful tightness in her throat would let her. For the Gare de l'Est was where the majority of French soldiers took their trains to go back to the front after their occasional week's furlough with their families.