The possession of a telephone no doubt now and then simplifies life; but its complications are too many, even if you adopt the sound rule to be more rung against than ringing. One of them is the perplexity incident to delays and misunderstandings, and, above all, as to the constitution of Exchanges. We all, I suppose, have our own idea as to what they are like; there must at one time or other have been photographs in the more informing of the magazines; but I missed them, and, therefore, decline on a vague vision of machinery and wire-eared ladies. A friend is more definite: "A large building," he describes it, "like Olympia, the roof lost in darkness, and pallid women moving about, spinning tops and blowing penny trumpets." To me, as I have suggested, there is more of Tartarus than Olympus about it. A sufficient hell, indeed, for any misspent life, to be continually calling up numbers, and continually being met with the saddest words that are known to men: "Number engaged."
I want to understand the whole telephone system. I want to know how the operators all get to speak exactly alike. Women can be very imitative, I am aware: the chorus girl's transition from Brixton to the Savoy restaurant can be as natural as the passage of dusk to dawn, and a change of accent is usually a part of it; but it is astonishing how the operators of the different Exchanges resemble each other. They cannot all be one and the same. Miraculous as is everything connected with the telephone—talking quietly over wires that thread the earth beneath the busiest and noisiest of pavements in the world is sufficiently magical—it would be a shade too marvellous for one operator to be everywhere at once. Therefore, there must be many. Is there, then, a school of elocution, where instruction in the most refined form of speech ever known is imparted, together with lessons in the trilling of the letter R? Why should they all say "No replay," when they mean "No reply"? And how do they talk at home? It must be terrible for their relations if they don't come down a peg or two there. The joy with which we recognise a male voice at the Exchange is another proof that woman does not really represent the gentler sex.
But these are by no means all the mysteries as to which I crave enlightenment. I want to know how the odd and alarming noises are made. There is a tapping, as of a woodpecker with delirium tremens, which at once stuns and electrifies the ear. How do they do that, and do they know what its effect is? And why does one sometimes hear other conversations over other wires, and sometimes not? Rarely are they interesting; but now and then.... My pen falters as I record the humiliating want of perspicacity—the tragic inability to recognise a tip—which befell me on the morning of June 4th, 1919—in other words, on Derby Day: the day when the art or science of vaticination experienced in England its darkest hour, for every prophet selected The Panther. To my annoyance I had to listen to a long conversation between what seemed to be a bookmaker and his client with regard to money to be placed on Grand Parade. This at the time only irritated me, but afterwards, when Grand Parade had won at 33 to 1, and I recognised the interruption as an effort of the gods on my behalf (had I but ears to hear), how against my folly did I rail!
Telephony, it is clear, both from one's own experience and from reading the letters in the papers, is not yet an exact science. Not, that is, in real life; although on the stage and in American detective novels it seems to be perfect. The actor lifts the receiver, mentions the number, and begins instantly to talk. If he is on the film his lips move like burning rubber and his mouth becomes a shifting cavern. Do the rank and file of us, I wonder, when telephoning, thus grimace? I must fix up a mirror and see.
There are many good telephone stories. The best that I know is told of a journalist with a somewhat hypertrophied bump of reverence for worldly success, whose employer is a peer. We will call the employer Lord Forthestait and the journalist Mr. Blank. A number of the staff were talking together, in one of the rooms of the newspaper, when the telephone rang.
"You're wanted at the 'phone, Mr. Blank," said the clerk.
Blank, who was just going out to lunch, came back impatiently and snatched at the instrument.
"Yes, what is it?" he snapped out.
"Is that Blank?" came back the reply. "Lord Forthestait speaking."
"Yes, my lord," said Blank, with the meekest deference, removing his hat.