The two most difficult problems for society to solve in connection with social control are these: (1) what measures of control may be best imposed; and (2) how these measures should be imposed.[XXIII-25] The variety of disciplines which society may use varies from epithets to capital punishment. The methods vary from the democratic one of social self-infliction to the direct autocratic procedure. Too much control produces either stagnation or revolution, depending on the amount of energy the rank and file may possess. Too little control leads to anarchy, or at least to a reign of selfishness. A paternal social control may cause resentment or a crushing of self-respect.

Suggestion and imitation are social elements that Professor Ross has described in detail.[XXIII-26] He has demonstrated that the more gregarious species are more suggestible than the species whose members are more or less solitary; that southern races are more suggestible than northern races, because of the different climatic effects upon temperament; that children are more suggestible than adults, because children possess a small store of facts and an undeveloped ability to criticize; that people of a nervous temperament are more suggestible than persons who are phlegmatic, because of difference in sensibility; that women are more suggestible than men, because they have not had the broadening influences which men have enjoyed, such as “higher education, travel, self-direction, professional pursuits, participation in intellectual and public life.”[XXIII-27]

The laws of imitation, particularly of fashion imitation and rational imitation, which M. Tarde was the first to outline, have been elucidated and illustrated by Professor Ross. He has cut boldly into the shams of fashion, convention, and custom, and made a strong plea for rationality in these fields. He has shown how mob mind, the craze, and the fad sweep not simply the foolish and lightheaded individuals off their feet, but also the persons who are counted as sane and acquainted with common sense. In fact, he has made clear that even the most level-headed are blindly or slavishly governed by custom or fashion or both. He does not develop, however, the fact that imitation is largely a result of like-mindedness and common social stimuli. He implies an individual rather than a group origin of suggestion-imitation phenomena.

It is in discussion that Professor Ross sees one of the main hopes of progress.[XXIII-28] Discussion brings conflicts to a head, and leads to group progress. Discussion changes a person’s opinions. Adequate discussion leads to the settlement of a conflict and the creation of an established public opinion, which remains in force until a new invention occurs, a resultant conflict ensues, and a new public opinion comes into power.

In 1920, Professor Ross made his largest and most important contribution to social thought in his Principles of Sociology. This work, however, is essentially a treatise in social psychology. The original social forces are the human instincts, notably the fighting instinct, the gregarious instinct, the parental instinct, the curiosity instinct. The derivative social forces are societal complexes which tend to satisfy instinctive cravings. Professor Ross’ classification of the derivative social forces, or interests, is primarily fourfold. These fundamental interests are wealth, government, religion, and knowledge. This classification contains only two, or at best three, of the six groups of interests which are found in Professor Small’s exhibit.[XXIII-29]

Professor Ross’ analysis of the process of socialization has been indicated in [Chapter XXI]. This phenomena is to be sharply distinguished from ossification, which is the hardening of social life into rigid forms.[XXIII-30] Groups often become unduly solidified. The salvation of such a situation lies in individuation, which is a process of pulverizing social lumps and releasing the action of their members.[XXIII-31] Any movement that develops that spirit of personal liberty leads to individuation.

“Commercialization is the increasing subjection of any calling or function to the profits motive.”[XXIII-32] The various factors which hold the profits motive in check are: (1) pleasure in creative activity; (2) pride in the perfection of one’s product; (3) the desire to live up to accepted standards of excellence; (4) abhorrence of sham in one’s work; (5) interest in the welfare of the customer; (6) the social service motive. The profits motive, however, receives support from many social tendencies, notably: (1) the increasing distance between producer and consumer; (2) the growing differentiation between principals and subordinates; (3) the increasing importance of capital in the practice of an art or occupation.

Professor Ross has set forth a valuable exhibit of the canons of social reconstruction.[XXIII-33] (1) Reforms must not do violence to human nature. (2) They must square with essential realities. (3) They should be preceded by a close sociological study of the situation which it is planned to change. (4) Reforms should be tried out on a small scale before being adopted on a large scale. (5) A reform should be the outcome of a social movement. (6) Under a popular government, reforms should move according to legal and constitutional methods.

In regard to the improvement of social institutions, Professor Ross rests his argument on the importance of standards. “Standards are, perhaps, the most important things in society.”[XXIII-34] Although invisible and intangible they reveal, better than anything else, the quality of a society.

The current standards of the family may be improved through imparting sound ideals of marriage, through fixing these ideals everywhere in social tradition, and through making “the social atmosphere frosty toward foolish and frivolous ideals of marriage.”[XXIII-35] Young people may well be taught to look upon divorce as a moral shipwreck. Loyalty to the state or society has its origin in the obedience of children to parents in the family. A sound family life, thus, is rated by our author as the bulwark of society.