Old Gorgon Graham / More Letters from a Self-Made Merchant to His Son

by George Horace Lorimer

Of course, with all the care in the world, a fellow's likely to catch things, but there's no sense in sending out invitations to a lot of miscellaneous microbes and pretending when they call that it's a surprise party. Bad health hates a man who is friendly with its enemies—hard work, plain food, and pure air. More men die from worry than from overwork; more stuff themselves to death than die of starvation; more break their necks falling down the cellar stairs than climbing mountains. If the human animal reposed less confidence in his stomach and more in his legs, the streets would be full of healthy men walking down to business. Remember that a man always rides to his grave; he never walks there.

When I was a boy, the only doubt about the food was whether there would be enough of it; and there wasn't any doubt at all about the religion. If the pork barrel was full, father read a couple of extra Psalms at morning prayers, to express our thankfulness; and if it was empty, he dipped into Job for half an hour at evening prayers, to prove that we were better off than some folks. But you don't know what to eat these days, with one set of people saying that only beasts eat meat, and another that only cattle eat grain and green stuff; or what to believe, with one crowd claiming that there's nothing the matter with us, as the only matter that we've got is in our minds; and another crowd telling us not to mind what the others say, because they've got something the matter with their minds. I reckon that what this generation really needs is a little less pie and a little more piety.

I dwell on this matter of health, because when the stomach and liver ain't doing good work, the brain can't. A good many men will say that it's none of your business what they do in their own time, but you want to make it your business, so long as it affects what they do in your time. For this reason, you should never hire men who drink after office hours; for it's their time that gets the effects, and your time that gets the after-effects. Even if a boss grants that there's fun in drinking, it shouldn't take him long to discover that he's getting the short end of it, when all the clerks can share with him in the morning is the head and the hangover.

I might add that I don't like the effects of drinking any more than the after-effects; and for this reason you should never hire men who drink during business hours. When a fellow adds up on whisky, he's apt to see too many figures; and when he subtracts on beer, he's apt to see too few.

It may have been the case once that when you opened up a bottle for a customer he opened up his heart, but booze is a mighty poor salesman nowadays. It takes more than a corkscrew to draw out a merchant's order. Most of the men who mixed their business and their drinks have failed, and the new owners take their business straight. Of course, some one has to pay for the drinks that a drummer sets up. The drummer can't afford it on his salary; the house isn't really in the hospitality business; so, in the end, the buyer always stands treat. He may not see it in his bill for goods, but it's there, and the smart ones have caught on to it.

After office hours, the number of drinks a fellow takes may make a difference in the result to his employer, but during business hours the effect of one is usually as bad as half a dozen. A buyer who drinks hates a whisky breath when he hasn't got one himself, and a fellow who doesn't drink never bothers to discover whether he's being talked to by a simple or a compound breath. He knows that some men who drink are unreliable, and that unreliable men are apt to represent unreliable houses and to sell unreliable goods, and he hasn't the time or the inclination to stop and find out that this particular salesman has simply had a mild snort as an appetizer and a gentle soother as a digester. So he doesn't get an order, and the house gets a black eye. This is a very, very busy world, and about the only person who is really interested in knowing just how many a fellow has had is his wife, and she won't always believe him.

Naturally, when you expect so much from your men, they have a right to expect a good deal from you. If you want them to feel that your interests are theirs, you must let them see that their interests are yours. There are a lot of fellows in the world who are working just for glory, but they are mostly poets, and you needn't figure on finding many of them out at the Stock Yards. Praise goes a long way with a good man, and some employers stop there; but cash goes the whole distance, and if you want to keep your growing men with you, you mustn't expect them to do all the growing. Small salaries make slow workers and careless clerks; because it isn't hard to get an underpaid job. But a well-paid man sticketh closer than a little brother-in-law-to-be to the fellow who brings the candy. For this reason, when I close the books at the end of the year, I always give every one, from the errand boys up, a bonus based on the size of his salary and my profits. There's no way I've ever tried that makes my men take an interest in the size of my profits like giving them a share. And there's no advertisement for a house like having its men going around blowing and bragging because they're working for it.

Again, if you insist that your men shan't violate the early-closing ordinance, you must observe one yourself. A man who works only half a day Saturday can usually do a day and half's work Monday. I'd rather have my men hump themselves for nine hours than dawdle for ten.

Of course, the world is full of horses who won't work except with the whip, but that's no reason for using it on those who will. When I get a critter that hogs my good oats and then won't show them in his gait, I get rid of him. He may be all right for a fellow who's doing a peddling business, but I need a little more speed and spirit in mine.

A lot of people think that adversity and bad treatment is the test of a man, and it is—when you want to develop his strength; but prosperity and good treatment is a better one when you want to develop his weakness. By keeping those who show their appreciation of it and firing those who don't, you get an office full of crackerjacks.