He should be considerate and just to his officers and men and should know every soldier personally and make him feel that he so knows him.
He should by word and act make every man in the company feel that the captain is his protector.
The captain should not be indifferent to the personal welfare of his men, and when solicited, being a man of greater experience, education, and information, he should aid and counsel them in such a way as to show he takes an interest in their joys and sorrows.
When any men are sick he should do everything possible for them until they can be taken care of by the surgeon. He can add much to the comfort and pleasure of men in the hospital by visiting them from time to time and otherwise showing an interest in their condition.
In fact, one of the officer's most important duties is to look after the welfare of his men—to see that they are well fed, well clothed and properly cared for in every other way—to see that they are happy and contented. The officer who does not look after the welfare of his men to the best of his ability, giving the matter his earnest personal attention, neglects one of the principal things that the Government pays him to do.
The soldier usually has a decided feeling for his captain, even though it be one of hatred. With regard to the higher grade of officers, he has respect for them according to regulations; otherwise, for the most part, he is indifferent. At the very most, he knows whether his post or regimental commander keeps him long at drill, and particularly whether he has any peculiar habits. The average soldier looks upon his captain as by far the most important personage in the command.
There is no other position in the Army that will give as much satisfaction in return for an honest, capable and conscientious discharge of duty, as that of captain. There is a reward in having done his full duty to his company that no disappointment of distinction, no failure, can deprive him of; his seniors may overlook him in giving credits, unfortunate circumstances may defeat his fondest hopes, and the crown of laurel may never rest upon his brow, but the reward that follows upon the faithful discharge of his duty to his company he can not be deprived of by any disaster, neglect or injustice.
He is a small sovereign, powerful and great, within his little domain.
[869]. Devolution of Work and Responsibility. The company commander should not attempt to do all the work—to look after all the details in person—he should not try to command directly every squad and every platoon. The successful company commander is the one who distributes work among his subordinates and organizes the help they are supposed to give him. By War Department orders, Army Regulations and customs of the service, the lieutenants and noncommissioned officers are charged with certain duties and responsibilities. Let every one of them carry the full load of their responsibility. The company commander should not usurp the functions of his subordinates—he should not relieve them of any of their prescribed or logical work and responsibility. On the contrary, he should give them more, and he should see that they "deliver the goods." Skill in distributing work among subordinates is one of the first essentials of leadership, as is the ability to get work out of them so that they will fill their functions to the full within the limits of their responsibility. Not only does devolution of work and responsibility cause subordinates to take more interest in their work (it makes them feel less like mere figure-heads), but it also teaches them initiative and gives them valuable experience in the art of training and handling men. Furthermore, it enables the company commander to devote more time to the larger and more important matters connected with the discipline, welfare, training, instruction and administration of the company.
The captain who allows his lieutenants to do practically nothing makes a mistake—he is doing something that will rob his lieutenants of all initiative, cause them to lose interest in the company, and make them feel like nonentities—like a kind of "fifth wheel"—it will make them feel they are not, in reality, a part of the company—it will prevent them from getting a practical, working knowledge of the government and administration of a company.