The public and its problems

by John Dewey

This phase of the discussion may be concluded by consideration of the relation of experts to a democratic public. A negative phase of the earlier argument for political democracy has largely lost its force. For it was based upon hostility to dynastic and oligarchic aristocracies, and these have largely been bereft of power. The oligarchy which now dominates is that of an economic class. It claims to rule, not in virtue of birth and hereditary status, but in virtue of ability in management and of the burden of social responsibilities which it carries, in virtue of the position which superior abilities have conferred upon it. At all events, it is a shifting, unstable oligarchy, rapidly changing its constituents, who are more or less at the mercy of accidents they cannot control and of technological inventions. Consequently, the shoe is now on the other foot. It is argued that the check upon the oppressive power of this particular oligarchy lies in an intellectual aristocracy, not in appeal to an ignorant, fickle mass whose interests are superficial and trivial, and whose judgments are saved from incredible levity only when weighted down by heavy prejudice.

It may be argued that the democratic movement was essentially transitional. It marked the passage from feudal institutions to industrialism, and was coincident with the transfer of power from landed proprietors, allied to churchly authorities, to captains of industry, under conditions which involved an emancipation of the masses from legal limitations which had previously hemmed them in. But, so it is contended in effect, it is absurd to convert this legal liberation into a dogma which alleges that release from old oppressions confers upon those emancipated the intellectual and moral qualities which fit them for sharing in regulation of affairs of state. The essential fallacy of the democratic creed, it is urged, is the notion that a historic movement which effected an important and desirable release from restrictions is either a source or a proof of capacity in those thus emancipated to rule, when in fact there is no factor common in the two things. The obvious alternative is rule by those intellectually qualified, by expert intellectuals.

This revival of the Platonic notion that philosophers should be kings is the more taking because the idea of experts is substituted for that of philosophers, since philosophy has become something of a joke, while the image of the specialist, the expert in operation, is rendered familiar and congenial by the rise of the physical sciences and by the conduct of industry. A cynic might indeed say that the notion is a pipe-dream, a revery entertained by the intellectual class in compensation for an impotence consequent upon the divorce of theory and practice, upon the remoteness of specialized science from the affairs of life: the gulf being bridged not by the intellectuals but by inventors and engineers hired by captains of industry. One approaches the truth more nearly when one says that the argument proves too much for its own cause. If the masses are as intellectually irredeemable as its premise implies, they at all events have both too many desires and too much power to permit rule by experts to obtain. The very ignorance, bias, frivolity, jealousy, instability, which are alleged to incapacitate them from share in political affairs, unfit them still more for passive submission to rule by intellectuals. Rule by an economic class may be disguised from the masses; rule by experts could not be covered up. It could be made to work only if the intellectuals became the willing tools of big economic interests. Otherwise they would have to ally themselves with the masses, and that implies, once more, a share in government by the latter.

A more serious objection is that expertness is most readily attained in specialized technical matters, matters of administration and execution which postulate that general policies are already satisfactorily framed. It is assumed that the policies of the experts are in the main both wise and benevolent, that is, framed to conserve the genuine interests of society. The final obstacle in the way of any aristocratic rule is that in the absence of an articulate voice on the part of the masses, the best do not and cannot remain the best, the wise cease to be wise. It is impossible for high-brows to secure a monopoly of such knowledge as must be used for the regulation of common affairs. In the degree in which they become a specialized class, they are shut off from knowledge of the needs which they are supposed to serve.

The strongest point to be made in behalf of even such rudimentary political forms as democracy has already attained, popular voting, majority rule and so on, is that to some extent they involve a consultation and discussion which uncover social needs and troubles. This fact is the great asset on the side of the political ledger. De Tocqueville wrote it down almost a century ago in his survey of the prospects of democracy in the United States. Accusing a democracy of a tendency to prefer mediocrity in its elected rulers, and admitting its exposure to gusts of passion and its openness to folly, he pointed out in effect that popular government is educative as other modes of political regulation are not. It forces a recognition that there are common interests, even though the recognition of what they are is confused; and the need it enforces of discussion and publicity brings about some clarification of what they are. The man who wears the shoe knows best that it pinches and where it pinches, even if the expert shoemaker is the best judge of how the trouble is to be remedied. Popular government has at least created public spirit even if its success in informing that spirit has not been great.

A class of experts is inevitably so removed from common interests as to become a class with private interests and private knowledge, which in social matters is not knowledge at all. The ballot is, as often said, a substitute for bullets. But what is more significant is that counting of heads compels prior recourse to methods of discussion, consultation and persuasion, while the essence of appeal to force is to cut short resort to such methods. Majority rule, just as majority rule, is as foolish as its critics charge it with being. But it never is merely majority rule. As a practical politician, Samuel J. Tilden, said a long time ago: “The means by which a majority comes to be a majority is the more important thing”: antecedent debates, modification of views to meet the opinions of minorities, the relative satisfaction given the latter by the fact that it has had a chance and that next time it may be successful in becoming a majority. Think of the meaning of the “problem of minorities” in certain European states, and compare it with the status of minorities in countries having popular government. It is true that all valuable as well as new ideas begin with minorities, perhaps a minority of one. The important consideration is that opportunity be given that idea to spread and to become the possession of the multitude. No government by experts in which the masses do not have the chance to inform the experts as to their needs can be anything but an oligarchy managed in the interests of the few. And the enlightenment must proceed in ways which force the administrative specialists to take account of the needs. The world has suffered more from leaders and authorities than from the masses.

The essential need, in other words, is the improvement of the methods and conditions of debate, discussion and persuasion. That is the problem of the public. We have asserted that this improvement depends essentially upon freeing and perfecting the processes of inquiry and of dissemination of their conclusions. Inquiry, indeed, is a work which devolves upon experts. But their expertness is not shown in framing and executing policies, but in discovering and making known the facts upon which the former depend. They are technical experts in the sense that scientific investigators and artists manifest expertise. It is not necessary that the many should have the knowledge and skill to carry on the needed investigations; what is required is that they have the ability to judge of the bearing of the knowledge supplied by others upon common concerns.

It is easy to exaggerate the amount of intelligence and ability demanded to render such judgments fitted for their purpose. In the first place, we are likely to form our estimate on the basis of present conditions. But indubitably one great trouble at present is that the data for good judgment are lacking; and no innate faculty of mind can make up for the absence of facts. Until secrecy, prejudice, bias, misrepresentation, and propaganda as well as sheer ignorance are replaced by inquiry and publicity, we have no way of telling how apt for judgment of social policies the existing intelligence of the masses may be. It would certainly go much further than at present. In the second place, effective intelligence is not an original, innate endowment. No matter what are the differences in native intelligence (allowing for the moment that intelligence can be native), the actuality of mind is dependent upon the education which social conditions effect. Just as the specialized mind and knowledge of the past is embodied in implements, utensils, devices and technologies which those of a grade of intelligence which could not produce them can now intelligently use, so it will be when currents of public knowledge blow through social affairs.

The level of action fixed by embodied intelligence is always the important thing. In savage culture a superior man will be superior to his fellows, but his knowledge and judgment will lag in many matters far behind that of an inferiorly endowed person in an advanced civilization. Capacities are limited by the objects and tools at hand. They are still more dependent upon the prevailing habits of attention and interest which are set by tradition and institutional customs. Meanings run in the channels formed by instrumentalities of which, in the end, language, the vehicle of thought as well as of communication, is the most important. A mechanic can discourse of ohms and amperes as Sir Isaac Newton could not in his day. Many a man who has tinkered with radios can judge of things which Faraday did not dream of. It is aside from the point to say that if Newton and Faraday were now here, the amateur and mechanic would be infants beside them. The retort only brings out the point: the difference made by different objects to think of and by different meanings in circulation. A more intelligent state of social affairs, one more informed with knowledge, more directed by intelligence, would not improve original endowments one whit, but it would raise the level upon which the intelligence of all operates. The height of this level is much more important for judgment of public concerns than are differences in intelligence quotients. As Santayana has said: “Could a better system prevail in our lives a better order would establish itself in our thinking. It has not been for want of keen senses, or personal genius, or a constant order in the outer world, that mankind has fallen back repeatedly into barbarism and superstition. It has been for want of good character, good example, and good government.” The notion that intelligence is a personal endowment or personal attainment is the great conceit of the intellectual class, as that of the commercial class is that wealth is something which they personally have wrought and possess.

A point which concerns us in conclusion passes beyond the field of intellectual method, and trenches upon the question of practical re-formation of social conditions. In its deepest and richest sense a community must always remain a matter of face-to-face intercourse. This is why the family and neighborhood, with all their deficiencies, have always been the chief agencies of nurture, the means by which dispositions are stably formed and ideas acquired which laid hold on the roots of character. The Great Community, in the sense of free and full intercommunication, is conceivable. But it can never possess all the qualities which mark a local community. It will do its final work in ordering the relations and enriching the experience of local associations. The invasion and partial destruction of the life of the latter by outside uncontrolled agencies is the immediate source of the instability, disintegration and restlessness which characterize the present epoch. Evils which are uncritically and indiscriminately laid at the door of industrialism and democracy might, with greater intelligence, be referred to the dislocation and unsettlement of local communities. Vital and thorough attachments are bred only in the intimacy of an intercourse which is of necessity restricted in range.