The only thing I could not do was the actual booking, because they didn't accept
Internet bookings from abroad at the time, for security reasons.

I had a wonderful time at the theatre, and I don't think this would've been possible without the Internet!

= And your worst experience?

Nothing specific, but there are a few repetitive ones:

- unsolicited commercial e-mails;

- web pages full of ads;

- pages overloaded with irrelevant, time-consuming graphics;

- dead links.

*Interview of June 1st, 2001

= How much do you still work with paper?