This civilization of illiteracy is one of many literacies, each with its own characteristics and rules of functioning. Some of such partial literacies are based on configurational modes of expression, as in the written languages of Japan, China, or Korea; on visual forms of communication; or on synesthetic communication involving a combination of our senses. Some are numerical and rely on a different notation system than that of literacy. The civilization of illiteracy comprises experiences of thinking and working above and beyond language, as mathematicians from different countries communicating perfectly through mathematical formulae demonstrate. Or as we experience in activities where the visual, digitally processed, supports a human pragmatics of increased efficiency. Even in its primitive, but extremely dynamic, deployment, the Internet embodies the directions and possibilities of such a civilization. This brings us back to literacy's reason for being: pragmatics expressed in methods for increasing efficiency, of ensuring a desired outcome, be this in regard to a list of merchandise, a deed, instructions on how to make something or to carry out an act, a description of a place, poetry and drama, philosophy, the recording and dissemination of history and abstract ideas, mythology, stories and novels, laws, and customs. Some of these products of literacy are simply no longer necessary. That new methods and technologies of a digital nature effectively constitute an alternative to literacy cannot be overemphasized.

I started this book convinced that the price we pay for the human tendency to efficiency-that is, our striving for more and more at an ever cheaper price-is literacy and the values connected to it as represented by tradition, books, art, family, philosophy, ethics, among many others. We are confronted with the increased speed and shorter durations of human interactions. A growing number and a variety of mediating elements in human praxis challenge our understanding of what we do. Fragmentation and interconnectedness of the world, the new technology of synchronization, the dynamics of life forms or of artificial constructs elude the domain of literacy as they constitute a new pragmatic framework. This becomes apparent when we compare the fundamental characteristics of language to the characteristics of the many new sign systems complementing or replacing it. Language is sequential, centralized, linear, and corresponds to the stage of linear growth of humankind. Matched by the linear increase of the means of subsistence and production required for the survival and development of the species, this stage reached its implicit potential. The new stage corresponds to distributed, non-sequential forms of human activity, nonlinear dependencies. Reflecting the exponential growth of humankind (population, expectations, needs, and desires), this new stage is one of alternative resources, mainly cognitive in nature, compensating for what was perceived as limited natural means for supporting humankind. It is a system of a different scale, suggestively represented by our concerns with globality and higher levels of complexity. Therefore, humans can no longer develop within the limitations of an intrinsically centralized, linear, hierarchic, proportional model of contingencies that connect existence to production and consumption, and to the life-support system. Alternatives that affect the nature of life, work, and social interaction emerge through practical experiences of a fundamentally new condition.

Literacy and the means of human self-constitution based on it reached their full potential decades ago. The new means, which are not as universal (i.e., as encompassing) as language, open possibilities for exponential growth, resulting from their connectivity and improved involvement of cognitive resources. As long as the world was composed of small units (tribes, communities, cities, counties), language, despite differences in structure and use, occupied a central place. It had a unifying character and exercised a homogenizing function within each viable political unit. The world has entered the phase of global interdependencies. Many local languages and their literacies of relative, restricted significance emerge as instruments of optimization. What takes precedence today is interconnectivity at many levels, a function for which literacy is ill prepared. Citizens become Netizens, an identity that relates them to the entire world, not only to where they happen to live and work.

The encompassing system of culture broke into subsystems, not just into the "two cultures" of science and literacy that C.P. Snow discussed in 1959, hoping idealistically that a third culture could unite and harmonize them. Market mechanisms, representative of the competitive nature of human beings, are in the process of emancipating themselves from literacy. Where literate norms and regulations still in place prevent this emancipation-as is the case with government activity and bureaucracies, the military, and legal institutions-the price is expressed in lower efficiency and painful stagnation. Some European countries, more productive in impeding the work of the forces of renewal, pay dearly for their inability to understand the need for structural changes. United or not in a Europe of broader market opportunities, member countries will have to free themselves from the rigid constraints of a pragmatic framework that no longer supports their viability. Conflicts are not solved; solutions are a long time in coming.

One more remark before ending this introduction. It seems that those who run the scholarly publishing industry are unable to accept that someone can have an idea that does not originate from a quotation. In keeping with literacy's reliance on authority, I have acknowledged in the references the works that have some bearing on the ideas presented in this book. Few, very few indeed, are mentioned in the body of the text. The line of argument deserves priority over the stereotypes of referencing. This does not prevent me from acknowledging here, in addition to Leibniz and Peirce, the influence of thinkers and writers such as Roberto Maturana, Terry Winograd, George Lakoff, Lotfi Zadeh, Hans Magnus Enzensberger, George Steiner, Marshall McLuhan, Ivan Illich, Yuri M. Lotman, and even Baudrillard, the essayist of the post-industrial. If I misunderstood any of them, it is not because I do not respect their contributions. Seduced by my own interest and line of reasoning, I integrated what I thought could become solid bricks into a building of arguments which was to be mine. I am willing to take blame for its design and construction, remaining thankful to all those whose fingerprints are, probably, still evident on some of the bricks I used.

In the 14 years that have gone by since I started thinking and writing about the civilization of illiteracy, many of the directions I brought into discussion are making it into the public domain. But I should be the last to be surprised or unhappy that reality changed before I was able to finish this book, and before publishers could make up their minds about printing it. The Internet was not yet driving the stock market, neither had the writers of future shock had published their books churning prophecies, nor had companies made fortunes in multimedia when the ideas that go into this book were discussed with students, presented in public lectures, outlined to policy-makers (including administrators in higher education), and printed in scholarly journals. On starting this book, I wanted it to be not only a presentation of events and trends, but a program for practical action. This is why, after examination of what could be called the theoretical aspects, the focus shifts to the applied. The book ends with suggestions for practical measures to be considered as alternatives to the beaten path of the bandage method that only puts off radical treatment, even when its inevitability is acknowledged. Yes, I like to see my ideas tested and applied, even taken over and developed further (credit given or not!). I would rather put up with a negative outcome in discussions following publication of this book, than have it go unnoticed.

Book one The Chasm Between Yesterday and Tomorrow

Contrasting characters

The information produced in our time, in one day, exceeds that of the last 300 years. What this means can be more easily understood by giving some life to this dry evaluation originating from people in the business of quantifying data processing.

Zizi, the hairdresser, and her companions exemplify today's literate population. Portrayed by Hans Magnus Enzensberger, she is contrasted to Pascal, who at the age of sixteen had already published his work on conic sections, to Hugo Grotius, who graduated from college at fifteen, and to Melanchton, who at the age of twelve was a student at the once famous Heidelberg University. Zizi knows how to get around. She is like a living address on the Internet at its current stage of development: more links than content, perennially under construction. She continuously starts on new avenues, never pursuing any to the end. Her well-being is supported by public money as she lives off all the social benefits society affords. Zizi's conversations are about her taxes, and characters she reads about in magazines, sees on television, or meets on vacation. As superficial as such conversations can be, they are full of catch phrases associated or not with the celebrations of the day. Her boyfriend, 34-year-old Bruno G., graduated with a degree in political economy, drives a taxi cab, and still wonders what he wants to do in life. He knows the name of every soccer team that has won the championship since 1936; he knows by heart the names of the players, which coach was fired when, and every game score.