Melanchton studied reading, writing, Latin, Greek, and theology. He knew by heart many fragments from the classical writers and from the Bible. The world he lived in was small. To explain its workings, one did not need to master mathematics or physics, but philosophy. Since Melanchton can no longer be subjected to multiple choice or to IQ tests, we will never know if he could make it into college today. The question posed about all the characters introduced is a simple one: Who is more ignorant, Melanchton or Zizi?
Enzensberger's examples are from Germany, but the phenomena he brings to his readers' attention transcend national boundaries. He himself-writer, poet, publisher-is far from being an Internet buff, although he might be as informed about it as his characters are. As opposed to many other writers on literacy and education, Enzensberger confirms that the efficiency reached in the civilization of illiteracy (he does not call it that) makes it possible to extend adolescence well into what used to be the more productive time in the life of past generations. Everyone goes to college-in some countries college education is a right. This means that over half of the young people enter some form of higher education. After graduating, they find out that they still don't know what they want. Or, worse yet, that what they know, or are certified as knowing, is of no consequence to what they are expected to do. They will live, like Zizi, from social benefits and will get extremely angry at anyone questioning society's ability to provide them. For them, efficiency of human practical experiences translate into the right to not worry whether they will ever contribute to this efficiency. While still students, they demand, and probably rightly so, that everything be to the point. The problem is that neither they nor their teachers can define what that means. What students get are more choices among less significant subjects. That, at least, is how it looks. They probably never finish a book from cover to cover. Assignments are given to them in small portions, and usually with photocopied pages, which they are expected to read. A question-and-answer sheet is conveniently attached, with the hope that the students will read the pages to find the answers, and not copy them from more dedicated classmates.
That Zizi probably has a vocabulary as rich as that of a 16th-century scholar in the humanities can be assumed. That she likely uses fewer than 1,000 of these words only says that this is how much she needs in order to function efficiently. Melanchton used almost all the words he knew. His work required mastery of literacy so that he could express every new idea prompted by the few new practical experiences of human self-constitution he was involved in or aware of. He spoke and wrote in three languages, two of which are used today only in the specialties they are part of. Two or three sentences from a tourist guidebook or from a tape is all Zizi needs for her next vacation in Greece or Italy. For her, travel is a practical experience as vital as any other. She knows the names of rock groups, and lip-syncs the songs that express her concerns: sex, drugs, loneliness. Her memory of any stage performance or movie surpasses that of Melanchton, who probably knew by heart the entire liturgy of the Catholic Church. Like everyone else constituting their identities in the civilization of illiteracy, Zizi knows what it takes to minimize her tax burden and how to use coupons. The rhythm of her existence is defined more by commercial than natural cycles. And she keeps refreshing her base of practical information. Living in a time of change, this is her chance to beat the system and all the literate norms and constraints it imposes on her.
Melanchton, despite his literacy, would have been lost between two consecutive tax laws of our time, and even more between consecutive changes in fashion or music trends, or between consecutive versions of computer software, not to say chips. He belonged to a system appropriate to a stable world of relatively unchanging expectations. What he studied would last him a lifetime. Zizi and Bruno, as well as their friend Helga-the third in Enzensberger's text-live in a world of unsettled, heterogeneous information, based on ad hoc methods delivered by magazines, or through the Internet, that one has only to scan or surf in order to find useful data.
At this juncture, readers familiar with the World Wide Web, whether passionate about it or strongly against it, understand why I describe Zizi as a living Internet address. To derive some meaning from this description, and especially to avoid the appearance of drawing a caricature of the Internet, we need to focus on the pragmatic context in which Zizi constitutes herself and in which the Internet is constituted as a global experience. The picture one gets from contrasting the famous Melanchton to Zizi the hairdresser is not exactly fair, as it would be unfair to contrast the Library of Alexandria to the Internet. On the one hand, we have a tremendous collection representative of human knowledge (and the illusion of knowledge). On the other we have the embodiment of extremely effective methods for acquiring, testing, using, and discarding information required by human pragmatics. The world in which Melanchton worked was limited to Central Europe and Rome. News circulated mainly by word-of- mouth. Melanchton, like everyone who was raised with and worked amid books, was subjected to less information than we are today. He did not need an Intel inside computer or search engine to find what he wanted. He would not understand how anyone could replace the need for and pleasure of browsing by a machine called Browser. His was a world of associations, not matches, no matter how successful. Human minds, not machines, made up his cognitive world.
Literacy opened access to knowledge as long as this knowledge was compatible with the pragmatic structures it embodied and supported. The ozone hole of over- information broke the protective bubble of literacy. In the new pragmatic context, the human being, thirsty for data, seems at the mercy of the informational environment that shapes work, entertainment, life-in short, everything. Access to study was far from being equal, or even close to some standard of fairness, in Melanchton's time of obsession with excellence. Information itself was very expensive. In order to become a hairdresser-were it possible and necessary 500 years ago-Zizi, as well as the millions who attend career training schools, would have had to pay much more for her training than she did in our age of unlimited equal access to mediocrity. Knowledge was acquired through channels as diverse as family, schools, churches, and disseminated in very few books, or orally, or through imitation.
Individuals in Melanchton's time formed a set of expectations and pursued goals that changed minimally over their lifetime, since the pragmatic context remained the same. This ended with the dynamic practical experiences of self-constitution that led to the pragmatic context of our day. Ended also are the variety of forms of human cooperation and solidarity-as imperfect as they were-characteristic of a scale in which survival of the individual was essential for the survival and well-being of the community. They are replaced by a generalized sense of competition. Not infrequently, this takes the form of adversity, socially acceptable when performed by literate lawyers, for instance, yet undesirable when performed by illiterate terrorists.
More suggestive than precise, this description, in which Zizi and Melanchton play the leading characters, exemplifies the chasm between yesterday and today. A further examination of what is going on in our world allows the observation that literate language no longer exclusively, or even dominantly, affects and regulates day-to-day activities. A great amount of language used in the daily routine of people living in economically advanced countries was simply wiped out or absorbed in machine transactions. Digital networks, connecting production lines, distribution channels, and points of sale spectacularly augment the volume and variety of such transactions. Practical experiences of shopping, transportation, banking, and stock market transactions require literacy less and less. Automation rationalized away the literate component of many activities. All over the world, regardless of the economic or technological level reached, communication-specific endeavors, such as advertisement, political campaigns, various forms of ceremonial (religious, military, athletic), make crystal clear that literate language use is subordinated to the function or purpose pursued.
The developments under scrutiny affect surviving pre-literate societies-the nomadic, animistic population of Sudan, the tribes of the Brazilian Amazon forests, remote populations of Africa, Asia, Australia-as they affect the literate and post- literate. Without going into the details of the process, we should be aware that commodities coming from such societies, including the commodity of labor, no less than their needs and expectations, are traded on the global market. In the African Sahara, TV is watched-sets connected to car batteries-as much as in the high mountains of Peru populated by illiterate Incas. As virtual points of sale, the lands with pre-literate societies are traded in the futures markets as possible tourist resorts, or as a source of cheap labor. Experiences of practical self-constitution as nomadic, animistic, and tribal are no longer confined to the small scale of the respective community. In the effective world of a global pragmatics of high efficiency, their hunger and misery shows up in ledgers as potential aid and cooperation programs. Don't read here only greed and cynicism, rather the expression of reciprocal dependencies. AIDS on the African sub- continent and the Ebola epidemics only capture the image of shared dangers. Across the Atlantic Ocean, the plants of the disappearing Amazon rain forest, studied for their healing potential, capture an image of opportunity. In such situations and locations, the pragmatics of literacy and illiteracy meet and interact.
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