Homes of the London Poor

by Octavia Hill

The privacy of the poor is not infringed by the use of these records, since the books remain exclusively in the hands of the visitor and referee, and it rests with the visitor to report to the committee only that which she deems essential to the right decision of a case. And, moreover, nothing of a private nature—nothing which could imply a breach of confidence—ought ever to be entered in the books at all.

The advantages of thus keeping district books are very great. It is of course not unusual for those who visit amongst the poor to keep written records of one kind or another. But if they are kept in various forms and the information is not tabulated so as to be readily comprehended by fellow-workers, half their value is lost. To be available for general use, it is all-important that the books throughout a parish should be uniform, and the information contained in them complete and condensed. They should be arranged so as to bring to a focus all the information obtained through the Charity Organization Society. Now it too often happens that they contain only notes of such facts as have come under the visitor's personal observation, and are kept by each visitor according to a different plan.

The work itself is an always growing one, as the system does not stop at mere relief, but uses its machinery to carry out every plan of helpfulness that can be devised. The visitors find that the work opens out as they themselves increase in power. Then the question arises how the pressing, useful things, which so urgently need doing, can possibly be got through. "I see more to do in my district the longer I work there," one lady said to the referee, not long ago; "the more I learn, the more the work increases. I see numberless helpful things I could do if only I had time. May I divide my district? I don't know which part of it I can make up my mind to give up; there are people I should grieve to lose sight of in every part of it, yet I cannot manage all that I now see ought to be done." "Do not divide your district," the referee replied; "the Committees, Guardians, School Board, and I myself cannot easily treat with still smaller divisions than that into separate courts or streets. Let me introduce you to one of the younger volunteers whom you may associate with you in the work. She is too young to visit alone, or to judge what is wise in difficult cases, but she will write your monthly reports, will be a friendly messenger to pay pensions, will call to ask if children are at school, and report to the School Board, will collect savings and keep accounts of them, will write about admissions to Convalescent Homes or Industrial Schools, will give notice of classes and entertainments, and register the window plants before our flower shows. In short, she will form a friendly link between you and the people, will save your time, and be herself trained to take the lead hereafter. Mr. R., too, offered help in the evening, if you want him to establish that Co-operative Store, to keep some life in the Working Men's Club, or to collect savings in the court on a Saturday night; and Mrs. S. offers help in money for special cases of want which the committee can hardly take up, or for some of our excursions to the country this summer. In fact, if you will associate other workers with you, instead of still further subdividing the district, it will be much the best."

And so the work grows, and the various help gets more and more woven into one whole.

Much has been written of late on the subject of Sisterhoods and of "Homes," where those who wish to devote themselves to the service of the poor can live together, consecrating their whole life to the work. I must here express my conviction that we want very much more the influence that emanates not from "a Home," but from "homes." One looks with reverence on the devotion of those who, leaving domestic life, are ready to sacrifice all in the cause of the poor, and give up time, health, and strength in the effort to diminish the great mass of sin and sorrow that is in the world. I have seen faces shining like St. Stephen's with sight of heaven beyond the pain and sin. I have seen shoulders bent as St. Christopher's might have been—better in angels' sight than upright ones. I have seen hair turned gray by sorrow shared with others. And before such, one bends with reverence. But I am sure we ought to desire to have as workers, joyful, strong, many-sided natures, and that the poor, tenderly as they may cling to those who, as it were, cast in their lots amongst them, are better for the bright visits of those who are strong, happy, and sympathetic.

"Send me," said one day a poor woman, who did not even know the visitor's name, "the lady with the sweet smile and the bright golden hair."

The work amongst the poor is, in short, better done by those who do less of it, or rather, who gain strength and brightness in other ways. I hope for a return to the old fellowship between rich and poor; to a solemn sense of relationship; to quiet life side by side; to men and women coming out from bright, good, simple homes, to see, teach, and learn from the poor; returning to gather fresh strength from home warmth and love, and seeing in their own homes something of the spirit which should pervade all.

I believe that educated people would come forward if once they saw how they could be really useful, and without neglecting nearer claims. Let us reflect that hundreds of workers are wanted; that if they are to preserve their vigor they must not be over-worked; and that each of us who might help and holds back not only leaves work undone, but injures, to a certain extent, the work of others. Let each of us not attempt too much, but take some one little bit of work, and, doing it simply, thoroughly, and lovingly, wait patiently for the gradual spread of good, and leave to professional workers to deal for the present with the great mass of evil around.

To recapitulate, then, let me say that I think the operations of the Charity Organization Society have been wholly beneficial so far, but that it will have to secure more extended personal influence between rich and poor if it is to be permanently successful. As a society it is doing its work; it is contending for justice and order; it has urged us not to corrupt our fellow-citizens; it has instituted inquiries in support of truth; it has responsible officers; it is an upholder of method, and it will help us to be swift, just, and sure in our gifts. But it can never be a more living educational body than the law is. The society can never be a vital, loving, living force; it can never wake up enthusiasm, nor gently lead wanderers, nor stir by unexpected mercy, nor strengthen by repeated words of guidance. The ground once cleared by it, the work remains for individuals to carry on.

Octavia Hill.