The introduction of inferiority into our work is like introducing subtle poison into the system. It paralyzes the normal functions. Inferiority is an infection which, like leaven, affects the entire system. It dulls ideals, palsies the aspiring faculty, stupefies the ambition, and causes deterioration all along the line.
The human mechanism is so constituted that whatever goes wrong in one part affects the whole structure. There is a very intimate relation between the quality of the work and the quality of the character. Did you ever notice the rapid decline in a young man's character when he began to slight his work, to shirk, to slip in rotten hours, rotten service?
If you should ask the inmates of our penitentiaries what had caused their ruin, many of them could trace the first signs of deterioration to shirking, clipping their hours, deceiving their employers—to indifferent, dishonest work.
We were made to be honest. Honesty is our normal expression, and any departure from it demoralizes and taints the whole character. Honesty means integrity in everything. It not only means reliability in your word, but also carefulness, accuracy, honesty in your work. It does not mean that if only you will not lie with your lips you may lie and defraud in the quality of your work. Honesty means wholeness, completeness; it means truth in everything—in deed and in word. Merely not to steal another's money or goods is not all there is to honesty. You must not steal another's time, you must not steal his goods or ruin his property by half finishing or botching your work, by blundering through carelessness or indifference. Your contract with your employer means that you will give him your best, and not your second-best.
"What a fool you are," said one workman to another, "to take so much pains with that job, when you don't get much pay for it. 'Get the most money for the least work,' is my rule, and I get twice as much money as you do."
"That may be," replied the other, "but I shall like myself better, I shall think more of myself, and that is more important to me than money."
You will like yourself better when you have the approval of your conscience. That will be worth more to you than any amount of money you can pocket through fraudulent, skimped, or botched work. Nothing else can give you the glow of satisfaction, the electric thrill and uplift which come from a superbly-done job. Perfect work harmonizes with the very principles of our being, because we were made for perfection. It fits our very natures.
Some one has said: "It is a race between negligence and ignorance as to which can make the more trouble."
Many a young man is being kept down by what probably seems a small thing to him—negligence, lack of accuracy. He never quite finishes anything he undertakes; he can not be depended upon to do anything quite right; his work always needs looking over by some one else. Hundreds of clerks and book-keepers are getting small salaries in poor positions today because they have never learned to do things absolutely right.
A prominent business man says that the carelessness, inaccuracy, and blundering of employees cost Chicago one million dollars a day. The manager of a large house in that city, says that he has to station pickets here and there throughout the establishment in order to neutralize the evils of inaccuracy and the blundering habit. One of John Wanamaker's partners says that unnecessary blunders and mistakes cost that firm twenty-five thousand dollars a year. The dead letter department of the Post Office in Washington received in one year seven million pieces of undelivered mail. Of these more than eighty thousand bore no address whatever. A great many of them were from business houses. Are the clerks who are responsible for this carelessness likely to win promotion?