Is it not criminal waste and error for one city to introduce a system of sewer disposal, or of milk regulation, which another city has found endangering the lives of its citizens? If a measure has proved bad and dangerous for one city, modern science in the hands of a librarian should make it unnecessary for every other city to go through the same experience.
To help us in ending all this waste, and to help us, in short, in putting city government upon a thorough scientific and efficient basis, the municipal reference library is beginning to take its highly important place. Without a municipal reference library, it will in future be difficult for any administrative officer to do his best. I will not attempt to review the laborious steps of my colleagues in the present board of estimate and apportionment—our governing municipal body—to incorporate into standard specifications, standard salaries and standard contracts the memory of our past failures, so that we may hold the gains that we have made and avoid the weaknesses and the errors of our experience. But I venture some suggestions as to a reference library that, although general in their application, will indicate our reasons for establishing such a library in New York.
Our reasons for placing the library in our new Municipal Building—as we propose to do—apply everywhere. It must be made easy for officials to get information, and for the librarian to get the information promptly and directly to the officials. It is not enough to know that it may be had. To have important information an hour away from the office is almost as bad as to have it a thousand miles away. It must be easier for the busy official to get the information he wants than to endure the thought of going without it. In putting the library where the users are, instead of where they are not, we are following the simple rule of trade that meters city property by the foot instead of by the acre.
The municipal library is a place not for everything, but for particular needed things. If it were true that Mark Hopkins on one end of a log and a student on the other constituted a college, it is even more true that a librarian in a bare room, anxious to serve the public via the public official and knowing where the material is, constitutes an infinitely better municipal reference library than a place perfectly equipped which suggests erudition rather than immediate help. There is great danger that our municipal reference libraries will become junk shops, as interesting and as helpful, as out of date or as unrelated to today's problems as an encyclopedia or a "compendium of useful knowledge." A municipal reference library should suggest answers to today's questions; not answers either to yesterday's questions or to next year's. Will you, the librarians, consider the importance and the advisability of keeping these libraries workshops, as they ought to be, and of using your general reference libraries as the place for the storage of materials.
The ordinary city official hasn't the time to plough through a mass of pamphlets looking for what he wants. He wants the facts collated and marshalled, ready for use—and "he wants what he wants when he wants it." Some time ago I was interested in drawing an ordinance to license all vehicles using the New York streets, and to regulate the weight, the width and size of tires, etc., of our great trucks that have been tearing up our pavements. I wanted to know about the policy of other cities in this matter, and to devise, if possible, a way of making those vehicles that destroy the streets help pay for their maintenance. Similarly, today, as Chairman of the committee on the height, size and arrangement of buildings within the city limits, I am interested in the adoption of some reasonable basis for regulating our modern skyscraper in order to keep the city, literally, from choking itself to death.
Again, we have had to restore to the public many miles of city sidewalks that had been preempted by stoops, and other encroachments. We have wanted to plan our public buildings and related matters with a view to the future, and to the grouping of building sites in a "Civic Center." So, in dealing with our transit problem; in investigating the health department, and in improving the type and quality of street pavements, I have wanted not all the information there was to be had—not books or formal reports—but concrete answers to immediately pressing questions. I wanted to be referred to the latest article or report which would make it unnecessary to go through twenty or a hundred other articles, books or reports. It is enough to know that in a great central library are all the working materials for scientific research. Frankly, I feel that the actual use that will be made of the municipal reference library will be in inverse ratio to the number of books that are in evidence, and that require the time of the librarian.
I would go so far as to say that anything that a public official has not just called for, or that the librarian is not about to call to the attention of a public official for departmental study or report, or for the drawing of ordinances, should be kept in the general library, and out of the municipal reference library.
Comptroller Prendergast and Librarian Anderson are even planning to have New York's official correspondence "clear" through the municipal reference library—so far as the writing and answering of letters calling for special information goes. I am told that when Portland recently started its municipal reference library the mayor promptly availed himself of its facilities for answering innumerable sets of questions and special questions that came from outside the city, and advised his heads of departments to follow his example. I wish the Carnegie Institution for Scientific Research or some other great foundation interested in the conservation of national resources and human energy would investigate what it is now costing this country to fill out the innumerable blanks from college boys wishing help on their commission government debate; college students writing theses; national organizations compiling reports, etc. Niagara unharnessed was wasting much less power than are we officials, school superintendents, mayors, and engineers who are answering such questionnaires. It would be lamentable enough if we always answered right; but most of us answer quite inadequately, and many of us answer wrong. Last year, a certain national society wrote me, asking certain questions about civil service reform. I had had more or less to do for some years with that line of public service. My instinct was to take time from pressing duties to answer these questions; but a neighbor who had received a similar set of questions was thoughtful enough to write to this national body and suggest that before he answered he would like to know how many other New York officials and private agencies had received the same set of questions. It appeared then that twenty different people, including a dozen officials, had been asked to fill out that blank. Whereupon it was suggested that instead of drawing upon twenty people who did not possess the facts, the investigator might turn directly to the Civil Service Commission that did possess the facts, and there, no doubt, he readily found what he wanted.
Now, if a municipal reference library could have served as a clearing house, it would have been brought to light at once that one answer would have served the purpose of twenty, or that one answer, at least, would have served the purpose of the dozen official answers. Moreover, just as the official reports give fresher material than published books, such correspondence, manuscript reports of investigating committees, etc., give fresher material than published reports.